Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-06-09T09:16:57+00:00

    I have te same issue after updating on version 1.0.34.

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  2. Anonymous
    2022-06-09T08:47:31+00:00

    And back to the "It's out of warranty....we can still process a replacement for only 353.87 AUD."

    Sigh. It's super disappointing nobody wants to even consider this is a firmware issue ....

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  3. Anonymous
    2022-06-07T18:38:15+00:00

    At least they give the impression that they are going to do something about the issue. Let's hope the do listen and understand that the problem is actually the FW.

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  4. Anonymous
    2022-06-07T08:29:32+00:00

    I have another support request open so will see what they say, but given the previous responses I'm not holding out much hope at the moment. This is up to 99 'I have the same question' at the time of writing though, so MS may start listening soon.

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