Can't connect to WiFi Surface Pro 2.

Hi SimonNissenbaum,

Thank you for contacting the Microsoft Community! I'm sorry to hear you are having connectivity issues with your Surface Pro 2. We appreciate you providing the steps that you have taken so far. We will be glad to help you find a viable solution.

First, we kindly ask you to double check that all and latest Windows updates are installed. Below you can find instructions on how to check for updates:

• Surface Pro 2 Update History

Also, please make sure you have followed the instructions presented by Zack_T  above, and the troubleshooting steps presented in the support article below:

• Can’t connect to a wireless network: Here are some solutions to try if you can’t connect to Wi-Fi, or if you have limited connectivity, your connection signal is weak, drops intermittently, or you can’t find a network.
• Before you begin
• Solution 1: Restart Wi-Fi on Surface
• Solution 2: Restart network hardware and restart Surface
• Solution 3: Run troubleshooters
• Solution 4: Install the latest updates for Surface
• Solution 5: Manually reinstall wireless driver
• Other solutions
• Other ways to connect

Additionally, please try uninstalling and reinstalling the wireless driver:

1. Go to the Desktop
2. Swipe from the right
3. Touch Settings
4. Touch Control Panel
5. Touch Device Manager
6. Open the Network Adapters
7. Right click on the Marvell Avastar 350N Wireless Network Controller
8. Touch Uninstall
9. *****Do not check the box*****
10. Click on OK
11. Restart your Surface.
12. Once your Surface restarts, the Marvell driver will be reinstalled.

If none of the steps above work, and the issue persists, you might want to consider a Refresh:

• R****estore, refresh, or reset Surface Pro

We hope these solutions prove useful!

Keep us posted, we are always here to help!

Cheers,

Hi SimonNissenbaum,

Thank you for contacting the Microsoft Community! I'm sorry to hear you are having connectivity issues with your Surface Pro 2. We appreciate you providing the steps that you have taken so far. We will be glad to help you find a viable solution.

First, we kindly ask you to double check that all and latest Windows updates are installed. Below you can find instructions on how to check for updates:

• Surface Pro 2 Update History

Also, please make sure you have followed the instructions presented by Zack_T  above, and the troubleshooting steps presented in the support article below:

• Can’t connect to a wireless network: Here are some solutions to try if you can’t connect to Wi-Fi, or if you have limited connectivity, your connection signal is weak, drops intermittently, or you can’t find a network.
• Before you begin
• Solution 1: Restart Wi-Fi on Surface
• Solution 2: Restart network hardware and restart Surface
• Solution 3: Run troubleshooters
• Solution 4: Install the latest updates for Surface
• Solution 5: Manually reinstall wireless driver
• Other solutions
• Other ways to connect

Additionally, please try uninstalling and reinstalling the wireless driver:

1. Go to the Desktop
2. Swipe from the right
3. Touch Settings
4. Touch Control Panel
5. Touch Device Manager
6. Open the Network Adapters
7. Right click on the Marvell Avastar 350N Wireless Network Controller
8. Touch Uninstall
9. *****Do not check the box*****
10. Click on OK
11. Restart your Surface.
12. Once your Surface restarts, the Marvell driver will be reinstalled.

If none of the steps above work, and the issue persists, you might want to consider a Refresh:

• R****estore, refresh, or reset Surface Pro

We hope these solutions prove useful!

Keep us posted, we are always here to help!

Cheers,

Uninstalling the driver worked!!! It reinstalled it after restart.

I re booted and it started working again, so I did a Windows update and so far so good.