Unfortunately driver installation didn't help either. At this point I haven't found any solutions. I simply can't believe Microsoft haven't address this issue as this is quite an expensive product.
Battery Drains While Shutdown
I have read many posts and made many attempts to correct this problem without any success.
I was traveling for 3 months and when I returned the battery was completely dead.
Also, each night since my return, the battery drains as much as 12% overnight while shutdown.
I have all MS updates but the problem continues.
Please advise.
THX! :)
Surface | Surface Pro | Power and battery
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235 answers
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Anonymous
2018-03-05T13:55:04+00:00 -
Anonymous
2018-03-05T12:59:29+00:00 benhave same problem, my surface shutdown % 100 evening 18:00 and morning 08:30 % 74 , and if friday 18:00 % 100 shutdown weekend full drain monday 08:30 open and % 0 , if fix plaese step step share here
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Anonymous
2018-02-27T18:12:49+00:00 Right, the display driver for the Iris 540.
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Anonymous
2018-02-27T18:11:43+00:00 I assume you mean the display adapter, right? If so I am having an Intel Iris Graphics 540.
I shall give it a try and update of the outcome.
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Anonymous
2018-02-27T18:03:51+00:00 You can try an (unsupported) experiment. First, create a manual restore point (make sure System Restore is turned on). Then, go to the Intel site and download the generic video driver for your system. You will need the zip file and will need to browse to the INF file in device manager and manually install.
The Intel generic drivers don't have all the Connected Standby customizations. Compare battery performance.
Don't fiddle in the registry..