Bluetooth Mouse lag

Anonymous
2013-05-01T15:27:34+00:00

Recently bought the Surface Pro 128GB.

Having been annoyed by the temperament of the touchpad, I bought a Microsoft Bluetooth mouse.

What I've found is that, when copying data over a network, the bluetooth mouse begins to lag.

Using the touchpad/pen is unaffected.

Makes me wonder whether the Wireless NIC and Bluetooth Module are using the same bus and/or whether this is a known issue.

Surface | Surface Pro | USB-C

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  1. Anonymous
    2013-07-11T21:11:23+00:00

    I have the same issue, i've tested this using two bluetooth mouses, Razer Orochi and Apple Magic Mouse, booth work fine when the Surface Pro is not consume a background process, like loading a video on youtube, or consume a lot processor or memory or video processor, but when this happens, bluetooth mouse have A LOT LAG. Razer Orochi offer wired and wireless(bluetooth) use, when i'm use this mouse wired, this issue not happen, when I use via blueooth this happens every time who surface need more processing.

    I've this issue in W8 and now with W8.1 preview.

    I Believe this is a bug in bluetooth driver or a hardware problem with bluetooth on Surface Pro.

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  2. Anonymous
    2013-07-11T09:11:06+00:00

    hi

    I'm getting the same problem with MS Wedge mouse  on Surface Pro 128GB but not even copying or moving large files. Have WiFi on to connect to my office's network and internet.

    Hope there is a result soon as the trackpad on the keyboard cover is useless.

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  3. Anonymous
    2013-07-10T00:04:55+00:00

    Greetings all,

    Do you experience this issue on the Windows 8.1 preview? Also, is your WiFi on 5GHz or 2.4GHz?

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  4. Anonymous
    2013-06-16T18:09:30+00:00

    I have the same problem: basically, whenever WLAN connection is being used to transfer any data, such as downloading anything or even opening a youtube video, a bluetooth mouse starts lagging horribly, making it absolutely impossible to use. I am using a Rapoo 6080 mouse, which, despite having "poo" in its name, is a pretty decent device that has been working perfectly with a few different computers until I tried to link it to my Surface Pro today.

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  5. Anonymous
    2013-06-13T11:17:25+00:00

    Alexi, again this will not alleviate any issues. You are misinterpreting where the bandwidth congestion is, which is on the physical hardware side. Simply "picking another channel" will not fix this issue, nor will is stop Bluetooth from selecting another channel either. Furthermore, 802.11a is not really prevalent anymore, you would be hard pressed to find an 802.11a wireless access point. Using an 802.11n on the 5.0GHz band has been shown to stop the problem. Here is a schematic of the Marvell 88W8787 chip that is included in the surface:

     

    www.**marvell**.com/wireless/assets/8787.pdf

     

    As you can clearly see, the 2.4GHz antenna is shared by the WLAN and the Bluetooth, whereas the 5.0GHz antenna is separate from the 2.4GHz antenna.

     

    -Matt

     

    Ah ok.... so its the chip designwise the main problem. So a bad choice of MS.

    I tested a bit with the MS Mouse 5000 to somehow reproduce the problem.

    I also tested with the upload and download like Michele stated. I was able to reproduce this (after turning off and on the mouse multiple times).

    I have lags while a big chuck of files is outgoing from my computer, but not ingoing. This is something I cant really explain.

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