Surface Pro 3 - Missing Surface Pro Touch Controller Firmware after reimage

Anonymous
2014-06-26T13:57:29+00:00

MDT 2013 - Windows 8.1 all updates.

Download surface Pro 3 firmware and driver http://www.microsoft.com/en-us/download/details.aspx?id=38826 to mdt 2013 out of box driver. Reimaged it, but missing only one and most essential driver

Surface Pro Touch Controller Firmware

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}&REV_0

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}

without this driver, surface pro is just untouchable...can anyone help me to find this driver.

thanks in advance...

Surface | Surface Pro | Install and update

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Anonymous
2014-06-27T23:39:57+00:00

Hello Orionbelt,

I'm sorry that you are experiencing the inconvenience of this missing driver on your Surface Pro 3. We're here to help.

As this is a pretty technical issue related to a re-image of the device, we suggest you contact our Technical Support Team to help you with this in real-time. You can contact them through chat or phone here.

Thanks for reaching out to us, and please contact us again if you have any other questions.

Best Wishes,

Zack_T

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  1. Anonymous
    2014-12-12T18:40:02+00:00

    OK, I did the 100% charged up and still plugged in and uninstall the yellow triangle firmware and then power down thing. After powering up, there is no yellow triangle to be seen and the names of the firmware are now different - there is no touch firmware

    • there are still four. The touch screen works just fine, of course - it always has for me no matter what the name of the firmware is or if it had a yellow triangle.

    Is this just a silly problem with Device Manager reporting, or maybe some weirdness of some low-level driver accurately reporting its health wrong? My Surface Pro 3 has worked just right since the first day I had it - yellow triangles and all.

    Bye.

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  3. Anonymous
    2014-12-11T07:52:16+00:00

    "You should see "Surface Pro Touch Controller Firmware" listed in device manager without the yellow triangle to confirm that it has been installed successfully."

    That is what happened. Driver installed perfectly.

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