Surface Pro 4, Screen Flickering, Shaking

I am not part of MS support team, yet I will say SORRY for your experience with the machine. I am not part of MS PR team, yet I understand what you're saying is grounded in reality. But you are not understanding the crucial difference between GOOD PRODUCT and RELIABLE MANUFACTURING.

This defect is arising due to reasons NOBODY knows. I can assure you, MS has probably got a full time team staring at flickering screens and trying to fix it. See, you know that even the refurbished unit has this issue. This means that MS doesnt know what is the ROOT CAUSE. They are currently just giving you a device with a new display unit, but since those are also getting the flicker, its clearly not a display unit problem. Somewhere deep within the LOGIC of the motherboard, there is some issue arising. Its connected to both hardware and software.

Since you are a medical student, I'll explain it this way: Imagine if patient is complaining of migraines and there is no sinus, tumor, clot, irregular blood flow, excessive pressure buildup or any other physically visible issue that can show up in scans. How will you fix his issue? The real problem could be psychological, or stemming from some complex interaction with his diet, or anything unrelated to the brain and cranium. Such issues are very complicated to diagnose correctly. At best, you can try trial and error method of medication to see which works, unfortunately, such a method cannot be applied to thousands of customer devices.

My original comment just stated that despite the manufacturing reliability issues, the concept/design/integration of the product are all excellent. If I wave a wand and magically fix your screen flicker, what would you then say about the device?

Apple products with same specifications cost twice as much, and even they have their own cosmos of issues. Just goto any apple support forum and there are plenty that are not being dealt by Apple in a responsible way. Infact, every company has one product or a few that have un-diagnosed issues. Only difference is that Apple can afford to offer free replacements, whereas Microsoft hardware division isn't that rich.

Still youtube videos says apple has the same problem and is not more reliable on this issue.

Same experience here with little but a serious difference..... in my sp4 the problems ( same as mentioned by u ) reappeared after a brief period of normalcy.

So how can u say that it's a stellar machine.... see, I also admit that the form factor, the features, portability.... all are great with sp4...but a machine with this pricetag should be much more reliable, isn'tit?!!!??? The present unit of mine is the second one which is a replacement unit for the 1st defective new one( the first unit was defective from the day one of its Delivery!!!).... now they are saying that they will replace this one with a refurbished one!!!! 

It's very unfortunate that Microsoft machines have many issues which make it very unreliable.... just see the list of complaints of its user....

Isn't Apple a much better choice in terms of everything taken into account? I chose Microsoft over Apple seeing the sp4 initially....but after using it for about 1 year I am being compelled to think different.... my sp4 ditched me in a very crucial moment of my life.... it's the time just before my post graduate medical entrance exam.... and I had to buy another laptop !!!!

Just look at YouTube videos about iPad flickering and you see how many people complaining about the same problem on the Apple device. I didn't watch all videos but maybe there is the fix.