Surface Pro 4, Screen Flickering, Shaking

i dont understand. are u praising Microsoft for a failed product? like its our fault we picked the damaged goods. how do u spend 2000+ on a product that isnt functioning as was pitched and you call it AMAZING???? ARE U GETTING ANYTHING FROM THIS? they

r not even admitting that this is even an issue . there where other products you know, but we said.. its Microsoft , they will give us a better software ,hardware integration. this isnt a startup . u expect this from startups and not Microsoft. dont call this

trash amazing anymore. it really hurts.

Im sorry, didnt mean to aggravate your emotions. Ofcourse the product has issues. But is it a FAILED product? No. Sorry, but that's just unfair and incorrect. This is a support forum and I posted my experience regarding the problem. Since it rectified itself, and I'm back to using my Surface as usual, I feel its a good product. If your issue is not yet resolved, I get it, you're angry. I am clearly blaming Microsoft for dropping the ball with service and support. But my appreciation comments are purely aimed at the product itself.

SERVICE & SUPPORT = BAD, BOO, FAIL, WORST

PRODUCT = Amazing

My Surface Pro 4 costed me $899 and that is the price of an iPad Pro. Compared to the iPad, this is infinitely more productive and superior when it comes to functionality and design. I run Arena simulation modeling and CAD/CAM design software, along with some games and Office applications. 

I repeat again, my flickering issue is GONE. My device is working normally. Product is performing as per specifications that were pitched.

i dont understand. are u praising Microsoft for a failed product? like its our fault we picked the damaged goods. how do u spend 2000+ on a product that isnt functioning as was pitched and you call it AMAZING???? ARE U GETTING ANYTHING FROM THIS? they r not even admitting that this is even an issue . there where other products you know, but we said.. its Microsoft , they will give us a better software ,hardware integration. this isnt a startup . u expect this from startups and not Microsoft. dont call this trash amazing anymore. it really hurts.

Attention Everyone!

I have been a victim of this issue since January of 2017. In this forum, you can find many of my posts stating and complaining about the same. I implemented all the "apparent" fixes listed in here and other help forums such as : 

1. Seconds Clock in Taskbar
2. Pinning TaskManager to one side of screen with Performance view
3. Capping CPU performance at 99% for both Battery and Plugged-in modes
4. Revert to older Graphics drivers, and re-update back to latest
5. BIOS settings 
6. Raised Support ticket with MIcrosoft, who offered to replace with a refurbished device for a fee
7. Use a table fan to keep the laptop cool

All of these had varying rates of success. One symptom that I noticed before the flickering occurred, were horizontal lines that appear on the top most region of the display area. At first, only 1 line appears, and then progressively more lines appear till there are around 10 lines. As soon as this 10 line threshold is reached, the screen abruptly begins to flicker. However, immediately switching off the screen by pressing the power button, and waiting for 5 minutes reset these lines back to 4 or 5, and I could get another 30 mins of usage till the 10th line developed again. 

At this point, I seriously suspected this to be a driver issue. The display lines appear progressively and have little correlation with heat, but rather more correlation with time. I think its something to with the way the screen refreshes itself. The 10th line kinda throw this algorithm of refreshing, out of wack, so we see the flickers.

Now, for the most interesting information. When Microsoft offered to give me a refurbished device, I knew that they werent sure if that one would develop the same issue as well, so I held out for a little longer, trying to see if we can get some confirmation later. But as I waited, my issue miraculously disappeared. Since last two weeks, the lines havnt been forming near the top of the screen, and hence, there is no flicker issue. Its as if my device as completely fixed itself.

I did a couple of unscientific stress tests, such as running some simulation software, 3D modelling, extensive parallel tasks with Office applications etc, and it still doesnt cause flickering. I wont push my luck further by trying to force it to re-appear, but safe to say, some software update or simply the passage of time, as fixed the issue.

Lastly, I would like to add that Ive been reading a lot of negative testimonials for this device purely due to this issue. I concede that Microsoft dropped the ball on this one. But the device is AMAZING. I repeat, its the most productive laptop Ive ever owned. Since the rectification of my problem, I have had more time to pause and reflect about this device, and there is nothing but positive feelings for it. My OneNote application is filled with random thoughts, story ideas, design ideas, drawings and doodles. Its like a thought journal that I created without intending to. The portability alone is a killer feature, allowing me to haul high end simulation models at my work, around the office without any issues.

Overall, I think I ended up with greater appreciation for this complicated and advanced hardware. The issue is sad, but also a complex one. I understand why Microsoft has had trouble dealing with it, and its their fault for not acknowledging it or making support easier for the victims. But as a product, this is a stellar one. Kudis.

My sp4 needs  power supply and then it'll not shaking ,shacking. i found that sth get wrong when my sp4 is not warm-up. Then i reinstall my graphics card drive. Put it to a old version. it works.