cameras are not working on my Surface PRO X device. [Answered]

Anonymous
2023-05-23T09:08:05+00:00

Error code 0xA00F4271<MediaCaptureFailedEvent> (0x80004005).

I've run trough the Get Help App on my device but after following all the steps camera is still not running.

Any help?

Surface | Surface Pro | Sound and camera

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Anonymous
2023-05-25T00:42:32+00:00

Updated 5/26/2023 - 10:45PM EDT

We are aware that customers using Surface Pro X were having issues using the built-in cameras and we have resolved this issue with a driver update.   Please go to Windows Update to install the new driver named Microsoft Corporation – System Hardware Update – 5/26/2023.

For more information, visit Windows release health.

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  1. Anonymous
    2023-05-24T10:25:58+00:00

    Same issue here as of 24th May 2023

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  2. Anonymous
    2023-05-24T10:01:34+00:00

    Apparently, I'm not the only one. Went through the exact same steps. Very annoying.

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  3. Anonymous
    2023-05-24T09:58:57+00:00

    Hey Microsoft please fix it asap... have been trying to fix it for the last 4 hour with your trouble shoot and hotline all your method dont help!

    Thank you!

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  4. Anonymous
    2023-05-24T08:29:23+00:00

    I have the exact same problem since 23 May 2023 at around 00.00 hours.

    Nothing has worked, including restarting (reinstalling) Windows.

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