Surface Book 2 won't use dGPU, even with disabled Intel GPU

Anonymous
2019-04-12T15:20:40+00:00

Hi,

I got an SB 2 with i7, 16GB and the GTX. Both GPUs are shown in the device manager.

If I disable the Intel GPU - which means there is only my GTX activted - the screen output of windows gets laggy and my screensaver is doing like 2fps.

It seems like windwos is not accesing to the GTX. If I do some benchmark, there are still two gpus shown

GPU 0 Microsoft Basic Display Driver

GPU 1 Nvidia GTX 1050

For this reason I disabled also the GTX - means the Intel and the GTX are deactiveted - the windows output ist still the same and shows the same laggy screen. The reason I got this for is, Im trying to start some applications with die dgpu, but theys doesnt run with it.

Does anyone get the same issue?

Surface | Surface Book | Power and battery

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  1. Anonymous
    2019-04-18T17:03:04+00:00

    Have you contacted Allplan support to see if they can help? There may be a different issue than the GPU.

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