Marvell Semiconductor, Inc. – Net – 15.68.17013.110 WiFi driver breaks 5GHz connection on the Surface Book (1st Gen i5 with dGPU 256 GB)

Anonymous
2019-08-04T02:22:56+00:00

The title says it all, I updated the wifi driver to "Marvell Semiconductor, Inc. – Net – 15.68.17013.110", and after that update, I can't connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: "Unable to connect to this network". Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same "Unable to connect to this network" appears. Does anyone have this issue?

Surface | Surface Book | Network

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Anonymous
2019-09-27T21:26:13+00:00

Thank you for reporting the issue. A fix is now available through Windows Update.

For more information, please visit our Surface Update History page.

Eddy.

Updated: 11/18/2019

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  1. Anonymous
    2019-09-22T10:26:28+00:00

    Are you able to go into device manager and roll back to Marvell Wifi network
    adapter to the previous version? That is the only fix at this time.

     I'm an unpaid volunteer and do not work for Microsoft. If you want background
    on what a Microsoft MVP is, see https://mvp.microsoft.com/en-us/Overview and for
    Volunteer Moderators see
    https://answers.microsoft.com/en-us/page/faq#faqWhosWho1 - I ask every day for
    information on a fixed driver and do not get any replies.

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  2. Anonymous
    2019-09-21T19:06:07+00:00

    Device: Surface Pro 4 (i5-6300U CPU 2.40 Ghz 8,00 GB

    Edition: Windows 10 Pro version 1903 build 18362.356

    Accesspoint: EnGenius EWS377AP with auto 2.4 / 5.0 GHz band, Fast Roaming enebled.

    Firmware: EWS377AP FW v3.6.2_c1.9.30

    URL: https://www.engeniusnetworks.eu/products/wireless/indoor-access-points/ews377ap/

    Connecting to this Wi-Fi via my iPhone Personal Hotspot is working without issues. Also my Macbook Pro and other devises are connecting without any problems with this modern EnGenius network. Only my Surface is not able to connect at all since the driver update 1,5 month ago...

    Can you please give me an update of what Microsoft is doing to fix this issue?

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  3. Anonymous
    2019-09-21T10:36:21+00:00

    Which brand and model router and what version firmware? Can you ALSO report this
    info using the Feedback Hub App and file a problem report?

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  4. Anonymous
    2019-09-20T21:33:27+00:00

    Turning off Fast Roaming on the WiFi Router did the trick.  Everyone connects fine now even with the updated driver.

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