Surface Pro 4 battery drain while OFF

Anonymous
2017-07-05T14:02:24+00:00

I have a HUGE battery drain while power off (not hibernating)  at least 5-10 percent per day.   I windows updates done.   I used to think it was because of the keyboard being attached. but I have switched to a Brydge Keyboard.  Does anyone else have this issue or know how to fix?

Thanks!

Surface | Surface Pro | Power and battery

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Anonymous
2017-08-04T04:59:28+00:00

Thanks Victor_S

Another solution I've found is to shut down the computer the old way - regular shutdown instead of hybrid shutdown.

You can use this shortcut:

C:\Windows\System32\shutdown.exe /s /t 3 /c "Full Shutdown"

  • shutdown.exe can execute the various sleed/hibernate commands, including the regular shutdown.
  • /s means "shutdown". If we shutdown the normal way, it is a hybrid shutdown (/hybrid)
  • /t 3 means after 3 seconds. If you skip this it's 30 seconds by default.
  • /c "Full shutdown" is a simple comment that will appear in various places as the reason for your shutdown.

Keep in mind it takes a little longer to shutdown this way, and it takes a little longer to start afterwards, but I think the computer doesn't keep some systems active, thus you should see almost no battery drain, even for prolonged times.

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Anonymous
2017-07-05T14:59:17+00:00

That is a good question because the screen will be off.  Before shutting down and all programs are closed, you can do a CTRL+ALT+DEL and select the task manager and look at the processes that are still running at that moment and you may find 'something' but doubtful.

The power sub-system could also have a defect causing that as well and not actually shutting off the machine when it is supposed to be off.

The task manager may give you a clue when all programs are shut down.  If you can't find anything listed, it is possible you may need to contact customer support to get the machine swapped out.

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  1. Anonymous
    2018-09-14T15:49:48+00:00

    It is simply BAD business practice on the part of Microsoft.  They obviously cannot engineer hardware.  Look at all of their absolute failures over the years with Surface and phones... this failure with the SP4 just demonstrates that they are exiting hardware and sticking to software and cloud services. My recommendation is to not ever buy another MS piece of crap hardware.

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  2. Anonymous
    2018-09-14T15:18:24+00:00

    You got the point dude. 

    Why do we need to scratch our head to tweak this and that to let our SP4 performs normally? 

    Isn’t it supposed to be the job of microsoft? 

    If a few tweaking as suggested by other users could solve the problem, why can’t microsoft face it like a man. Just admit it the system or SP4 has manufacturing defects.

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  3. Anonymous
    2018-09-14T14:42:59+00:00

    I don't care how modern it is....LOL  off is OFF!  LOL    I have NO other laptop/PC that does this...…  I started this thread over a year ago.... Microsoft obviously doesn't want to fix this.

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