surface book battery drain while shut down

Anonymous
2015-12-09T16:09:58+00:00

Split from this thread.

I have been noticing that when I shutdown my surface book, when I power it on the next day the battery has drained some. If I leave it off for a couple of days it will drain down from 100% to around 85% or lower.

I disabled fast startup... and then just decided to disable hibernation altogether. That didn't help.

I have windows hello disabled, but that shouldn't matter anyway since I'm shutting it down, not sleeping.

Some searching and I found a general windows 10 issue with the "Intel Management Engine Interface" driver. Some say that v11 can cause this issue. One solution that I have seen suggested is to go into device manager and in the power management tab for this device uncheck the option that allows windows to power it down to save power. I tried that and it didn't help.

Others have suggested downgrading the driver from v11 to v9 or v10, but I don't know where to get v9 or v10 of this driver that is compatible with the surface book. Anyone know if one of the downloads on Intel's site would be compatible?

So, has anyone else noticed this issue and know of a fix?

Surface | Surface Book | Power and battery

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  1. Anonymous
    2016-01-22T16:59:58+00:00

    Hey guys, so I have decided to return my Surface Book, the announcement was only for Surface 3 and Pro 3. I think an issue like this should have been at least addressed properly by Microsoft. This device is downright beautiful, but so many bugs (including this one) have killed my interest in keeping it since I don't know when there will be a fix. I hope they release a patch soon for all of you who had invested in this product.

    From what I read, you should be aware that you are currently going to find the same problems with any manufacturer using the latest Intel Skylake processors.

    The only two problems I have left are "Battery drain while shut down" and "sleep - heating".  For me I'm able to eliminate both problems by simply "completely" shutting down.  So for me I essentially have no problems, just a slight inconvenience.  I've not seen anything else out there that measures up to my Surface Book for what I want in a computer.

    Good luck with whatever you decide to do.

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  2. Anonymous
    2016-01-22T15:07:30+00:00

    Hey guys, so I have decided to return my Surface Book, the announcement was only for Surface 3 and Pro 3. I think an issue like this should have been at least addressed properly by Microsoft. This device is downright beautiful, but so many bugs (including this one) have killed my interest in keeping it since I don't know when there will be a fix. I hope they release a patch soon for all of you who had invested in this product.

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  3. Anonymous
    2016-01-22T04:48:14+00:00

    I still have same your isuues, but there is Announcements from MS so I will back home now to opne my laptop and see if thre any updates.

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  4. Anonymous
    2016-01-22T04:24:32+00:00

    Recently, I've noticed another issue with my SB. Both of my batteries say in use and drain simultaneously. That's not supposed to happen. Battery 2 is not supposed to be in use. Anyway to resolve this? Or is anyone else encountering this issue?

    My SB will alternate between using the 2 batteries.  I would prefer it never use battery 2 until most of battery 1 is used, that way when I eject the tablet, it still has a high charge.

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  5. Anonymous
    2016-01-22T01:30:37+00:00

    Recently, I've noticed another issue with my SB. Both of my batteries say in use and drain simultaneously. That's not supposed to happen. Battery 2 is not supposed to be in use. Anyway to resolve this? Or is anyone else encountering this issue?

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