Surface Pro 4, annoying noise from the back!

Anonymous
2015-11-27T23:44:34+00:00

Can someone explain why the back of my surface pro 4 (only when the brightness isn't 0% or 100%) makes a noise?

For example, when it is on 25% of brightness it starts making a strange noise slight like a whistling...

Can someone help me?

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2016-01-08T21:36:29+00:00

    1.No fan at all, neither clicking.

    As I said I m now having i5 not having that kind of issue.

    Its kind a tiny mechanical noise that repeat over and over again.

    Very annoying in quiet environment.

    2.From the package will see 4 digit number near to the serial number for example lot 1549 meaning manufacturer date 49 week of 2015 ands so on. 

    3.i5/4/128  I'm having now.

    Take a look this review mention that they call it electrical noise

    .http://www.notebookcheck.net/Microsoft-Surface-Pro-4-Core-m3-Tablet-Review.153843.0.html

    That is very interesting!  Thank you for that link, too - it is good to see a thorough online reviewer confirm this issue.

    I found my lot number, which is 1546.  I wonder how we can confirm that this issue is resolved in lots after this one?  (for example, lot 1549)

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  2. Anonymous
    2016-01-08T19:58:08+00:00

    Me too had that blizzard electrical noise with 2 m3 version.

    One purchased from amazon lot number 1545 and the second one from MS store lot number 1549.

    Returned both because was really annoying and not acceptable.

    Never had similar issue with Pro 2/3 and Surface 3 2.5 years now I'm using surface tablet.

    Now I'm using i5 version purchased from amazon lot 1549 and not having that kind of noise.

    Thank you for your info, Alejandro1313!  A few questions:

    1. Can I confirm that the sound you hear from the tablet is a high-pitched sound, and not a fan or clicking sound?
    2. How do you determine which lot number you have?  I don't know how to do this.
    3. Which i5 version are you using? (for example, 4GB/128GB or 8GB/256GB)

    1.No fan at all, neither clicking.

    As I said I m now having i5 not having that kind of issue.

    Its kind a tiny mechanical noise that repeat over and over again.

    Very annoying in quiet environment.

    2.From the package will see 4 digit number near to the serial number for example lot 1549 meaning manufacturer date 49 week of 2015 ands so on. 

    3.i5/4/128  I'm having now.

    Take a look this review mention that they call it electrical noise

    .http://www.notebookcheck.net/Microsoft-Surface-Pro-4-Core-m3-Tablet-Review.153843.0.html

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  3. Anonymous
    2016-01-08T18:58:07+00:00

    Me too had that blizzard electrical noise with 2 m3 version.

    One purchased from amazon lot number 1545 and the second one from MS store lot number 1549.

    Returned both because was really annoying and not acceptable.

    Never had similar issue with Pro 2/3 and Surface 3 2.5 years now I'm using surface tablet.

    Now I'm using i5 version purchased from amazon lot 1549 and not having that kind of noise.

    Thank you for your info, Alejandro1313!  A few questions:

    1. Can I confirm that the sound you hear from the tablet is a high-pitched sound, and not a fan or clicking sound?
    2. How do you determine which lot number you have?  I don't know how to do this.
    3. Which i5 version are you using? (for example, 4GB/128GB or 8GB/256GB)

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  5. Anonymous
    2016-01-08T18:41:29+00:00

    Me too had that blizzard electrical noise with 2 m3 version.

    One purchased from amazon lot number 1545 and the second one from MS store lot number 1549.

    Returned both because was really annoying and not acceptable.

    Never had similar issue with Pro 2/3 and Surface 3 2.5 years now I'm using surface tablet.

    Now I'm using i5 version purchased from amazon lot 1549 and not having that kind of noise.

    But I have an issue with brightness setting.

    When put to manually setting some time its not responsive and act as I put it to automatically.

    Very blizzard issue.

    If continue next few days same issue I will return and the third one.

    MS has to do something with the quality control on Pro 4.

    Its embarrassing.

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