Surface Pro 4, annoying noise from the back!

Anonymous
2015-11-27T23:44:34+00:00

Can someone explain why the back of my surface pro 4 (only when the brightness isn't 0% or 100%) makes a noise?

For example, when it is on 25% of brightness it starts making a strange noise slight like a whistling...

Can someone help me?

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2016-01-28T05:34:12+00:00

    I am just curious to read any reply from Microsoft here, this is a very important issue.

    I honestly myself have 2 SP4 procured at launch date (i5/8RAM/512GB) without any issues.

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  2. Anonymous
    2016-01-28T03:07:24+00:00

    New update 1/27 did not fix this problem. I am on my 5th Surface Pro 4 because of it. As much as I love what I have (i5 256 gb) I will be returning it. For the amount of money that is spent of this high class machine, I expect these types of problems to be non existant.

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  3. Anonymous
    2016-01-28T00:15:52+00:00

    I'm having the same issue with my m3. I also don't hear it at 0% or 100%. Is there any hope that this could be fixed via a software update or is it definitely hardware related?

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  4. Anonymous
    2016-01-27T23:33:38+00:00

    Has battery been affected by this?

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  5. Anonymous
    2016-01-25T03:57:06+00:00

    That's very interesting.  The noise in my video is correlated with what the computer is doing.  Touching the screen dampens the noise and adds a buzz to it (I'm not sure the buzz is audible in the video).  I cannot notice any obvious correlation with the brightness level.  However, it is also most audible at the top right of the computer - that is where the processor is btw.  It would be interesting to see a demonstration of the noise correlated with screen brightness, if someone wanted to make a video of that...

    EDIT: I have heard the brightness-correlated noise.  It is indeed different from the CPU-correlated coil whine, which on my machine is much louder.

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