Yellow tint on Surface Book Screen

Anonymous
2017-11-16T17:22:24+00:00

I have a really noticeable yellow tint stain on all sides of my Surface Book. I spent well over 3 grand roughly a year or two ago on this "State of the Art" machine and now this? I need this fixed - how do I get this resolved? If its past the time limits you still need to fix this issue, I have seen too many posts on this now and it seems like faulty equipment - not something we should have to have already on this machine we invested so much into!!

Surface | Surface Book | Display and screen

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  1. Anonymous
    2020-03-14T13:52:34+00:00

    Now another issue.  If I pull of the charger, the whole laptop switches off.  It's constantly switching between charging and dis-charging.  

    I still haven't seen anything I want to replace my SB.  I ordered a SB2 15".  Even though it was an i7, it couldn't keep up opening Power BI dashboards compared to a company provided i5 (I've got used to the quality of the SB screen, difficult to go back). 

    Such a shame Microsoft don't want to properly acknowledge this issue.

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  2. Anonymous
    2020-02-24T13:15:37+00:00

    Oh great...today I am seeing a yellow tint on the right side of the screen (I only had the bulge before).  Was hoping that I'd keep it going until Surface Book 3 comes out.  I still like my Surface Book, don't really want to use anything else.  Shame Microsoft doesn't care for loyal customers.

    Noticing that it's rather a lot hotter than usual...As if I don't have enough problems atm to worry about this too!

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  3. Anonymous
    2020-02-21T21:54:55+00:00

    Same issue,  this is the link to to my post, still no answer from support except "don't use the device" and they closed 2 tickets so far without any information.

    https://answers.microsoft.com/en-us/surface/forum/surfpro4-surfdrivers/microsoft-surface-pro-4-battery-bulgingsafety/cca7387e-ae9a-464f-b0e9-a9f947d3c768?messageId=669ea61e-c7aa-477f-a1a6-5b85d649e0a5

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  4. Anonymous
    2020-02-19T20:38:40+00:00

    Hello,

    I have the same problem as this. I Live in Montreal, Canada and there are no Microsoft stores to help me with this issue. What should I do?

    Thanks

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  5. Anonymous
    2020-02-17T11:09:04+00:00

    This really is class action time.

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