surface pro 4 screen has a pink tint or color changes when scrolling

Anonymous
2015-10-27T04:28:16+00:00

Hello all,

Does anyone have a solution to why when I scroll my screen goes from white to  pink, I can't stop noticing it.  I was watching you tube and when I scrolled down to read comments I could clearly see the pink fading in and out.

Surface | Surface Pro | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-11-05T04:36:03+00:00

The 11/2 update fixed the tint and flickering issue for me.. glad I gave it another chance buying the SP4 and installing the update.  The funny thing is when I did the update once the display driver still showed the old version and of course the tint issue remained. But doing the update again fixed it.

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Anonymous
2015-11-03T01:49:41+00:00

Microsoft just released a firmware update that has fixed the problem for me. See:

https://www.microsoft.com/surface/en-us/support/install-update-activate/surface-pro-4-update-history?os=windows-10

No more screen flickering or tint changing. The update should be titled System Firmware Update -11/2/2015.

MODERATOR EDIT (11/3/2015): I marked this as the answer - thanks for the confirmation Jacob!  For those of you receiving "display adapter...stopped responding" errors on Surface Pro 4 please share here, a thread specific to that error...

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  1. Anonymous
    2015-11-02T03:53:13+00:00

    I have the same issue. This is very sad, since I loved the feel and the price I got the surface pro 4 for ($1060 256g i5 Model).

    But I am going to keep it hopefully MSFT fixes the HUE issues and screen flickering issues ASAP.

    I am at dismay thinking how Microsoft allowed a premium product with out proper QA. It might be the result of an Outsourced QA. Wake up MSFT, there is no product on this planet that greatly benefited from outsourcing.

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  2. Anonymous
    2015-11-02T03:10:15+00:00

    Your post is not clear.  Are u experiencing a color problem or a scaling issue?  Can you be more specific and describe your problem in greater detail.

    When you open YouTube by Edge, simply open a video and scroll this video page, you will see the screen color changes, and finally the gpu will crash.

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  3. Anonymous
    2015-11-02T02:20:39+00:00

    Your post is not clear.  Are u experiencing a color problem or a scaling issue?  Can you be more specific and describe your problem in greater detail.

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