Surface Pro 7 Slow WiFi

Anonymous
2019-12-28T15:20:10+00:00

Hello everyone,

I am working with my new Surface Pro 7 i5 one or two days now and unfortunately, I still have severe wifi issues after installing all updates. Speed is between 0 and 1,250 kbit/s.

After searching for this issue, I found several entries describing this kind of problem and some workarounds like setting the MIMO Power Safe Mode to a different value. (as described here) I did all this but still, there is no improvement. 

Any other suggestions on this? Is this a known bug? Is there a patch on its way? Is Microsoft working on this?

Any help is greatly appreaciated.

Thanks a lot

Tim

Surface | Surface Pro | Network

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  4. Anonymous
    2020-03-08T19:54:48+00:00

    With the disclaimer that it's early days, I have now had 24 hours at high speed.  It looks like there's a problem with the wifi6 protocol. I changed 802.11ax to 802.11ac and SO FAR I have not had a 20MB/sec speedtest with about ten tries over 24 hours. Fingers crossed again.

    Scratch this: 20MB/sec again. Ugh.........

    I just edited 802.11ac back to 802.11ax and the speed is back up!  It seems like ANYTHING I touch in the properties of the Intel driver gets the speed back for a period of time.

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  5. Anonymous
    2020-03-07T23:02:50+00:00

    Thanks, I poked around in my router and there aren't many user adjustable features. Certainly none like those you mentioned.

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