Battery drain with Unregistered device SE?

Anonymous
2014-04-25T07:48:54+00:00

Hi all, 

Lately I've been noticing a large battery drain (at least by my standards) of ~1-2% per hour during connected standby. Based on what's advertised (7-10 days idle) I'm getting ~4 days at best? I ran the sleep study, battery report and energy report and came up with interesting results. I've also calibrated the battery and have no current pending updates. Any ideas as to why the large battery drain during standby? 

Also sorry in advance for the long post. I'm not sure how to post the full reports on this forum. 

Surface | Other

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  1. Anonymous
    2014-07-12T08:43:51+00:00

    Yes. The problem continues

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  2. Anonymous
    2014-07-11T19:44:05+00:00

    Hi, 

    Thanks for keeping us posted

    After a reset, have you installed the latest updates? 

    You can check the update information here

    Let us know if the problems continues.

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  3. Anonymous
    2014-07-09T19:39:54+00:00

    tried. nothing. i also tried full reset repartitioning.

    no results

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  4. Anonymous
    2014-07-09T18:24:27+00:00

    Hi, 

    Would you consider do a full reset to see if it helps?

    If you would, please see here for detailed instructions.  

    Regard, 

    Clare

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  5. Anonymous
    2014-07-07T04:24:41+00:00

    I, along with others here, am reporting the exact same issue: Sleepstudy reporting Unregistered Device SE as the battery drain during connected standby on my Surface 2. I am using touch cover 1.

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