Surface Book 2 - Fans are noisy / loud after update

Dude you keep talking about the Surface GO  2 that is not the machine this thread is about. This is a very real issue we are hoping someone gets to the bottom of and you are obfuscating the discussion by talking about something completely unrelated. I do not have a Surface GO 2 I have a SURFACE BOOK 2 and it was not "sold as a gaming machine" it was sold as a high-end laptop with an option (which I have ) for a model with a discreet GPU. I do not feel ripped off by the hardware or how it was sold to me I feel frustrated that software updates have crippled the device performing a function it is perfectly capable of and used to perform well to my needs.

they gave me two lemons

and it has been 3 mos since I bought and they have not fixed. If people want to know why I bag god Microsoft is so relentless not to fix the problem nor give me my money back

but as some one said this is about the book and battery is 70whr and so good but should last to 25 hours

Unfortunatly surface go 2 has a 26.8 WHr states upto 10 hours, and um 4 hours is upto.

my complaint has been bad tablet and bad customer assistance. I have waited 3mos paid $999 and they have refused to fix, when they tried in the first 2 weeks they gave me a refurbish which last 3 days and since then nothing.

I felt I had a right to complain and warn people about tablets and customer service

I am about to tell them where they can go and use the device as a paper weight.

what would each do in the same position

because they are making money..

You feel it is a gaming machine SMH.

yes why are they selling HBusiness's

it seems like fraud

A gaming machine has

There are a lot of issues with your post.

1. This thread is about Surface Book 2 (not Surface Go 2)
2. There is no such thing as a good gaming laptop on battery power.
3. It reads like an add for Surface Pro 7 but you also bash Microsoft.
4. The Surface Book 2 has ~65000 mWh of battery (~6800 mAh)

for all those that are using surface go 2 as a gaming machine . [idiots]

to start with there are two surface go 2

Microsoft Surface Go 2 - Intel 4425Y/4GB/64GB eMMC

Microsoft Surface Go 2 - Intel CoreM3/8GB/128GB SSD 4G LTE

now Microsoft Surface Go 2 - Intel 4425Y/4GB/64GB eMMC has been reputed to have poor power consumption up to 4 hours and is not suitable for gaming it is only suitable for a high school student for school as the battery dies after 4 hours and needs recharging. many retailers are aware eg Harvey norman that gives a care package covering the battery and is then up dated with a samsung battery as the battery has a 500 charge limitation and if one is recharging up to 3 times a day, the battery last only for 3 mos :)

now the Microsoft Surface Go 2 - Intel CoreM3/8GB/128GB SSD 4G LTE is suppose to have a new type battery whicj is better I can not at this time give appropriate information Battery life up to 10 hours[1]. Perfect for browsing, shopping, emails, and homework

now they say surface pro 5 lasts up to 13.5 hours but as a gaming machine no

those that Microsoft claim that are good for gaming are listed here https://www.microsoft.com/en-us/windows/gaming-pcs

At the office, at home or en route, New Surface Pro 7 adapts to the way you work with laptop-to-tablet versatility. And now, it delivers more power than ever, with a laptop-class Intel Core processor, all-day battery, Instant On, improved graphics, and standby time — plus more multitasking connections, including both USB-C and USB-A ports.

so in all Microsoft has claim that surface is suitable for school and office.

for gaming I would suggest Asus

with the huge let down with Microsoft with the surface I bout 3 mos ago, and how Microsoft tries and help or give money back. they make the jews and sottish spendthrift.

I have found itis easier to get blood from a stone.

since billgates retired and was taken over by the present ceo Microsoft has gone doe hill in service and quality, a shame

since waiting for a resolve which I don't see forthcoming this side of the millennium which gives me 3 days before I have to recharge I bought a vivo flip. at half the price if I could afford I would have gone zen book which has a 25 hour battery life :

folks if you complain about surface stop trash and buy a zen book suitable for gaming or buy a rog as my grand son has done. I f I had to give a rating for surface it would be a 1 for customer support 1/2

get real as microsoft is great with propaganda their devices are not good.

their batteries are way out of date as other companies are introducing that start at 10000mha while microsoft are only 2000mha and still using the same faulty batteries as they used 7 years ago