Surface Pro 7 WiFi says "Connected, no internet" when internet is working

Anonymous
2019-10-24T15:11:56+00:00

My Surface Pro 7 has been disconnecting from the internet. It's still connected to my wifi network, but it says "Connected, no internet". The internet is working (connected to the same wifi) on my other devices, including my phone and my Surface Pro 3. Can anyone help?

Surface | Surface Pro | Network

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

70 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  3. Anonymous
    2020-03-27T14:01:56+00:00

    Since changing my setting internal wifi seems much more stable....however I did experience 2-3 disconnects over the past 24 hours.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-03-27T13:46:44+00:00

    So it's been 24 hours and WiFi works seamlessly on 802.11n settings.

    Shame on Microsoft for not testing AC/AX connections. I hope this gets fixed.

    Advice to everybody experiencing 'Connected - no internet' issue to update settings to use 802.11n only and report to what extent it helps in your cases. Pls also post your WiFi routers so MS engineers could maybe fix the issue finally...

    My routers are:

    Linksys LAPAC1750 Pro (access point)

    Linksys EA6900

    Linksys WRT1900ACS

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-03-26T11:42:06+00:00

    perfect....I have switched to N Mode as well and will keep you posed on this forum...

    Was this answer helpful?

    0 comments