Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

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Answer accepted by question author
Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Anonymous
    2019-08-20T22:14:42+00:00

    Yes, it seems to be more tied to simply shutting down. I only identified it as an overnight issue because i usually don’t fully shut down my PC until bedtime so I see the drop the next morning. I did observe it once during the day when I shut down for just 20 minutes.

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  2. Anonymous
    2019-08-20T22:00:19+00:00

    My internal contact replied to my email with "Customers should call into support and also file feedback hub item and share the link to it. " File a Feedback Hub problem report, get the shared link and post it here in a reply.

    Here is a link I opened in the feedback hub

    https://aka.ms/AA5w1s8

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  3. Anonymous
    2019-08-20T21:45:21+00:00

    I also want to report this same problem. But it is not happening overnight. It seems to happen after a shutdown event. Mine was shutdown for 7 minutes and dropped from 100% to 75%

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  4. Anonymous
    2019-08-20T20:57:24+00:00

    I am having the same issue.  Was plugged in at the office @ 100%.  Drove home which was about 25 minutes and powered it up and was @ 75%.  Surface Laptop 2.  This started after the last firmware update.

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