Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

379 additional answers

Sort by: Most helpful
  1. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-08-19T10:38:44+00:00

    It probably would be worth it to try recalibrating. Run on battery until it

    shuts down on its own for no power and charge fully. Repeat 3x. That "should"

    recalibrate. I've been reporting these threads with this issue to an internal

    contact but get no replies.

    Was this answer helpful?

    0 comments No comments
  2. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-08-19T10:37:00+00:00

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-08-18T20:13:06+00:00

    I agree. Something like this should not even be an issue, especially if you pay over $2K for the unit.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-08-18T20:12:18+00:00

    My Android Phone (LG V20) and my Lenovo Thinkpad P50 both have battery calibration software to help extend battery life, and I can buy and install new replacable batteries for both of them without having to perform major screen surgery to it. I have my P50 set to stop charging at 85% to slow down battery degradation and it works just fine.

    Surface products could use a similar battery utility.

    Was this answer helpful?

    0 comments No comments