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Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this?
The laptop is only about 6 months old and the battery seems to be in good health.
I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b
Also be sure to report there as well if you are experiencing this issue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history
This should be available on Windows Update:
October 10 release
The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:
| Windows Update History Name | Device Manager Name |
|---|---|
| Surface – Firmware – 145.501.139.0 | Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul> |
Did anyone get a replacement for Surface Laptop 2 in Europe (Germany return center)? If so, did you receive a new or used unit?
I've shipped my SL2 for replacement for this battery issue (not planning to update the firmware until it's fixed) and a dead pixel.
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CORRECTION...
Maybe it worked after all.
I turned the unit off last night with 100% charge remaining, and this morning I turned it on and it was still at 100%...
We shall see if it holds...
Is this a Surface specific issue, or is it also related to the Intel power management bug? I'm just curious 🤔
What's the Intel power management bug?
