There is a standalone scanning program with numerous settings (including OCR) that works perfectly under any operating system (vuescan by www.hamrick.com). I have been using it for decades.
Windows 24H2 issues with Scanning
Dear Microsoft,
Please before you push out a cumulative update do your due diligence and make sure it will not ruin critical functions. Many scanner products will not scan anymore and pop up with a WIA no friendly name error. Currently my company is having problems with Fujitsu scanners. We need this resolved quickly to avoid service disruption; what is your eta on a permanent fix for this that ISN'T rolling back the OS to the previous version. Due to vulnerabilities our security (rightly so) will not allow us to revert.
We do have a company that seems to be working (Epson) this may be a good place to start your troubleshooting as to why this isn't working with other companies (brother, ricoh to name a few). I am under the gun here from my CIO and this needs to be resolved or at least a workaround found asap.
To the community,
Have any of you ran into this issue and if so, did you find a workaround for it?
***Moved from Windows / Windows 11 / Windows update***
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
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Anonymous
2024-12-28T09:53:01+00:00 -
Anonymous
2024-12-27T16:15:40+00:00 Hey there,
Having the same issues with the Ricoh 8170s that our company installs. I found a workaround until MS gets their act together. There's an app in the Microsoft store called MS Scan. That is the ONLY thing that I've found that will allow our 8170s to scan.
Hope this will help you, and hope MS gets this fixed ASAP!
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Anonymous
2024-12-20T01:13:28+00:00 Maybe Richo (Fujitsu) aren't willing to wait on Microsoft in order to serve their customers the best they can.
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Anonymous
2024-12-20T01:06:31+00:00 This p;roblem is impacting many brands of scanners including Canon, Brother and HP to name a few.
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Anonymous
2024-12-20T00:59:17+00:00 According to this article Richo (aka Fujitsu) are working on a permanent fix.
It maybe a scanner driver fix that's required.
Things break, that's life in the fast lane.