9 questions with Surface | Surface Headphones | Setup and pairing | iOS tags

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2 answers

surface pro headphones quit working with iPhone

My surface headphones have quit working with my iPhone 13 mini. When this happened before, I forgot the device, reset to factory settings, and used the Surface App to reinstall. The headphones worked again for a few months. This time, I have attempted to…

Surface | Surface Headphones | Setup and pairing | iOS
asked 2024-03-06T23:01:05+00:00
Anonymous
4 answers

How can I sign in to the Surface app on my Iphone?

I have a Surface Headphones 2. I have downloaded the Surface app on my iphone and have connected the headphones via bluetooth and onto the app. However, the Surface app is not letting me sign in once I hit the person icon on the top left corner then SIGN…

Surface | Surface Headphones | Setup and pairing | iOS
asked 2023-10-06T06:24:41+00:00
Anonymous
3 answers

Why won't my surface headphone stay connected to my iphone?

The bluetooth connection between my surface heads and iphone is unstable and will drop in the middle of phone calls. The surface app will look connected to the headset at first then it will drop as well and never reconnect. I have tried everything in the…

Surface | Surface Headphones | Setup and pairing | iOS
asked 2025-01-23T13:03:57+00:00
Anonymous
5 answers

Surface headphones won't go into pairing mode - or reset

I have Microsoft Surface 1 headphones and can't get them into pairing mode. they work when connected via cable, but can't sync them to any bluetooth devices. I've tried holding down the power button for 5 seconds, both when turned on or turned off as a…

Surface | Surface Headphones | Setup and pairing | iOS
asked 2022-03-28T08:05:22+00:00
Anonymous
3 answers

Surface Headphones 2

After about one week using the Surface Headphones 2, everything was working fine. It was connecting to my phone and computer, and sounding great. However, recently the headphones haven't been pairing to my computer. It still works for my phone. I…

Surface | Surface Headphones | Setup and pairing | iOS
asked 2020-07-31T04:06:41+00:00
Anonymous
1 answer

Surface Headphones not connecting to MacOS or multiple devices at once?

I bought a new pair of surface headphones yesterday, and am for the most part loving them. However I seem to be completely unable to pair them with my computer, (macOS 10.15.1, Late 2013 MBP) and have noticed now that that there doesn't seem to be any…

Surface | Surface Headphones | Setup and pairing | iOS
asked 2020-01-03T06:39:31+00:00
Anonymous
1 answer

Surface 2+ Headphones won't pair to iOS for longer than 3 seconds.

I have brand new headphones, and tried to pair them with my iphone.   No luck.  Tried factory  and firmware resets - no luck,  Removed and attempted to repair them to my iPhone.  Same thing.....  VERY DISAPPOINTED.   Who do I contact about this? Thanks

Surface | Surface Headphones | Setup and pairing | iOS
asked 2021-06-20T23:57:55+00:00
Anonymous
4 answers

Surface earbud - Charging issue.

Curious new issue.  Following my earlier post in another thread about the discharge disparity, when my right earbud finally went to 0% and the left was still at 60% per the Surface Audio app on my Surface Pro 6,  I decided to put the right earbud ONLY…

Surface | Surface Headphones | Setup and pairing | iOS
asked 2020-05-25T14:28:48+00:00
Anonymous
3 answers

My surface headphones 2 will connect to my iPad, but not to the surface audio app.

Yesterday I got new surface headphones 2, I connected them to my iPad without a problem, later that day I tried connecting them to the app, everything worked until it starting connecting, after a few seconds of the app trying to connect, it would say…

Surface | Surface Headphones | Setup and pairing | iOS
asked 2020-09-16T16:41:12+00:00
Anonymous