Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
9 questions
9 questions with Microsoft 365 and Office | Subscription, account, billing | For education | iOS tags
1 answer
Purchased subscription on iPhone and cannot access it
I purchased a microsoft word subscription from my iPhone, assuming the subscription would be tied to my apple ID. After doing some research, it sounds like it it tied to the account logged into any microsoft app at the time of purchase, which would have…
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
asked
2026-08-27T01:58:55.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kelly Jackson
0
Reputation points
edited a comment
2026-09-01T00:01:44.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kien
1,385
Reputation points
Independent Advisor
1 answer
Refund for unintended renewal subscription on Microsoft word
Hello, I was automatically charged in the amount of ₱489.00 for renewal of subscription for Microsoft word. However, I no longer use the app. Could you please help me get a refund for this? I haven’t use it yet.
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
9 questions
asked
2026-07-03T06:02:01.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 8%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Gabriel Llante
0
Reputation points
commented
2026-07-05T23:11:13.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Huy-K
13,985
Reputation points Microsoft External Staff
Moderator
1 answer
how to redeem linkedin account?
I redeemed a Microsoft 365 Premium student promotion. My Microsoft 365 subscription activated successfully, but I never received a LinkedIn Premium activation. Could you verify whether my subscription included the LinkedIn Premium benefit? move from…
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
9 questions
asked
2026-06-27T02:48:16.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lahari Pendem
0
Reputation points
edited the question
2026-06-28T10:01:54.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
26,760
Reputation points Microsoft External Staff
Moderator
1 answer
New phone - Authenticator will not work
Bought a new IPhone and now I can not get the Authenticator to install and work for my school sign-in. I watched all the videos and read all the troubleshooting instructions, but nothing is fixing problem. Please help!!! Moved from Microsoft Security |…
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
9 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 28.000000000000004%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
2 answers
How to get rid of authenticator
I can’t login to teams or word Ona new phone because my authenticator app isn’t working how do i get rid of it
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
9 questions
asked
2026-02-26T19:21:20.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 6%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bella Shaw
0
Reputation points
answered
2026-02-26T19:51:12.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
3 answers
One of the answers was accepted by the question author.
why Ms office apps open in view mode and it says it's not available for mac ios users?
I use my school account and it works on other devices
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
9 questions
asked
2026-01-12T16:55:49.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 17%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Ms. Amira Abdelkhalek
20
Reputation points
commented
2026-01-15T02:07:05.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeanie H
11,945
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Where/ how do I access the student discount page
How /where do I access student discount page? You mention it in an answer about who gets discounts but you don’t explain where to find it.
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
9 questions
asked
2026-01-03T01:41:39.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 40%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Terry Nelson
20
Reputation points
accepted
2026-01-03T01:42:20.6233333+00:00
Terry Nelson
20
Reputation points
2 answers
I’ve been billed monthly for two years for Microsoft 365 but haven’t used it (did not set it up and am unable to login to cancel it!
I’ve been billed monthly on my credit card for Microsoft 365 for almost two years. I’ve tried multiple times to login and cancel the subscription, but am not able to. Seems my Microsoft email (hotmail) isn’t linked to the Microsoft 365 account I’ve been…
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
9 questions
asked
2025-12-09T19:27:26.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 91%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Arla Jackson
0
Reputation points
answered
2025-12-09T20:00:21.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
15,750
Reputation points Microsoft External Staff
Moderator
2 answers
Text verification does not work to sign in
I am attempting to sign into Microsoft 365 admin Centre to update details for the Minecraft education license but the text verification will not work, nor are any other verifications methods available. I am the only admin. Can the phone block be…
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
9 questions
asked
2025-11-17T17:56:39.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 93%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Prenissa Sookdiyal
0
Reputation points
edited an answer
2025-11-21T22:25:33.8033333+00:00
Anonymous