229 questions with Microsoft Teams | Microsoft Teams for business | Files | Save files tags

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2 answers

"You do not have permission to download this file" on All Teams/OWA file downloads - preview works, download fails.

Hi Team, We have a rehired user who had an 11-month gap and whose account was recreated with the same email ID rather than restored. The user is currently facing the issue described below: Symptoms: User can preview any file/image shared via…

Microsoft Teams | Microsoft Teams for business | Files | Save files
asked 2026-09-02T12:17:43.84+00:00
VEDANT VINODRAO KULKARNI 5 Reputation points
commented 2026-09-04T13:49:48.5966667+00:00
Julie Huynh 3,420 Reputation points Independent Advisor
1 answer

How do i retrieve a video that Teams have deleted from my sharefile

Hoe do i restore a deleted video from Teams it was recorded over 12 weeks ago and is not in myu sharefile account

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asked 2026-07-24T14:28:31.21+00:00
Charlotte Hannon 0 Reputation points
commented 2026-07-26T22:05:11.9066667+00:00
Ruby-N 13,320 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to download teams recorded session

I have a Teams session that is going to expire shortly, and like to know if I could download the session. I could not find the download where the 3 dots are. Also, the web interface is nothing

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asked 2026-07-07T19:52:22.58+00:00
Jonathan Brotto 460 Reputation points
accepted 2026-07-09T13:33:39.97+00:00
Jonathan Brotto 460 Reputation points
2 answers

Power Automate Flow - Photos sent in Teams chat to a SharePoint Folder

Hi there, Very new to using Power Automate, but seeking some help creating this flow. My team shares project photos in one chat but our orgs retention policy is 6 months, so we end up losing a few photos on a large scale project. Can someone walk me…

Microsoft Teams | Microsoft Teams for business | Files | Save files
asked 2026-06-18T19:12:57.9533333+00:00
Hunter, Melissa 0 Reputation points
answered 2026-06-18T20:03:05.67+00:00
Ian-Ng 14,150 Reputation points Microsoft External Staff Moderator
4 answers

Planner Attachments and Drag & Drop

When are we going to be able to drag drop file attachments to a Planner in Teams? At least from Outlook? It's very inefficient to have to save an attachment JUST to attach it to a task or project. Thanks in advance.

Microsoft Teams | Microsoft Teams for business | Files | Save files
asked 2026-01-06T20:01:04.0933333+00:00
Gary Skybo 0 Reputation points
answered 2026-05-14T09:03:25.3666667+00:00
Nimra Farooq 0 Reputation points
1 answer

How to change Team's automatic downloading of image files as .jfif?

I don't know why Teams auto downloads all my images as .jfif - which is not considered a standard file format yet. (As evidenced by the fact that Microsoft's own products, like Excell and Word, DON'T accept .jfif file types) Where is the setting to…

Microsoft Teams | Microsoft Teams for business | Files | Save files
asked 2025-08-21T15:57:33.4466667+00:00
Nathan Kelly 5 Reputation points
commented 2026-05-12T21:43:51.14+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Change directory of files uploaded via channel post/reply in Teams "Files" tab

Hello, Files uploaded to a teams channel as a post/thread reply are automatically saved into the default directory under the "Files" tab. This creates clutter with dozens of images or other files from multiple conversation next to important…

Microsoft Teams | Microsoft Teams for business | Files | Save files
asked 2025-10-20T20:06:43.9266667+00:00
YalRmy-8058 20 Reputation points
answered 2026-03-16T13:27:04.7333333+00:00
Tim Arjen Luginbühl 0 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to Drag and Drop Attachments from Outlook to Microsoft Teams

Hello, Until recently, I was able to drag and drop email attachments directly from Microsoft Outlook into a Microsoft Teams chat or channel. However, this functionality suddenly stopped working. Details: Outlook and Teams are both desktop apps. My…

Microsoft Teams | Microsoft Teams for business | Files | Save files
asked 2025-07-30T00:30:48.3166667+00:00
Catherine Jeong 25 Reputation points
commented 2025-11-27T07:57:43.3+00:00
Lorraine 0 Reputation points
1 answer

Drag and Drop

Hi We have recently started to use M365 Business. We are unable to drag and drop files between Microsoft applications. For instance if someone sends me an email with an attachment usually you can drag it out of outlook and drop it in the relevant…

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asked 2025-08-19T07:33:33.7233333+00:00
Abdullah 20 Reputation points
commented 2025-10-30T11:03:19.47+00:00
Abdullah 20 Reputation points
2 answers

forgot password and can't reset

a password has been forgotten on a database and can't reset it or change it, so therefore i'm unable to open the doc. how can we open it ???

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asked 2025-09-04T08:32:38.34+00:00
Regan, Sharon [HMPS] 0 Reputation points
commented 2025-09-13T11:21:29.9066667+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

Unable to Rename Folder in Teams/SharePoint Channel Site on iOS Apps

I’m experiencing an issue with renaming a folder that resides in a Teams/SharePoint Channel site. The folder cannot be renamed if a file inside it is currently opened somewhere. This behavior occurs only on iOS mobile apps (tested on OneDrive, Teams,…

Microsoft Teams | Microsoft Teams for business | Files | Save files
asked 2025-08-04T20:48:13.1033333+00:00
HeinMoeThu 30 Reputation points
edited a comment 2025-08-15T20:24:15.29+00:00
Chris Duong 10,705 Reputation points Microsoft External Staff Moderator
2 answers

Why is my files download still loading after a long period of time? Why didnt everything download?

I downloaded a file, however it is not all uploading to the onedrive. Also, it says that it is still loading even though it was over 24 hours. I got a notification stating everything but 4 files were updated due to duplicates. However this was not true…

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asked 2025-07-22T16:26:19.52+00:00
Elena Stewart 0 Reputation points
commented 2025-07-28T22:12:52.43+00:00
Alexis-NG 18,070 Reputation points Microsoft External Staff Moderator
2 answers

how do I convert a excel for web file to excel on my computer?

When my team member shares excel files with me they open as excel for web and won't convert to the excel on my computer. Both computers have Office 360 accounts on them?

Microsoft Teams | Microsoft Teams for business | Files | Save files
asked 2023-10-05T17:12:51+00:00
Anonymous
0 answers

Autosave did not work

I worked on my Mac (Ventura 13.4.1) and a Word Document located in a Teams folder yesterday. Turns out that the autosave did not work the last few hours. When I opened the doc today I was told it was not possible to save it. I tried in vain to give it a…

Microsoft Teams | Microsoft Teams for business | Files | Save files
asked 2023-08-16T07:03:40+00:00
Anonymous
7 answers

Microsoft Teams - Download a folder as a zip file

Hello everybody, I received a question from an end user about downloading a folder from within Microsoft Teams. When clicking "Download" on a folder, the user wants the ZIP file to retain its original folder name. As per my knowledge, when…

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asked 2021-10-15T08:35:06+00:00
Anonymous
0 answers

Access an image or other file from multiple locations

Is is possible to access an image from multiple folders. For example Folder 1 Contains Image 1 Folder 2 Contains Image 1 I would like to be able to have the same file accessible from multiple folders for organizational purposes. I don't want copies it…

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asked 2022-03-22T18:55:58+00:00
Anonymous
5 answers

Issues With Discard My Changes In Excel In SharePoint

Hello, My team is having issues with the error message popping up saying Discard By Changes. It doesn't happen always and we cannot figure out what is causing this issue as it is not consistent. Thank you for your help Best, Serena

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asked 2024-10-14T18:19:48+00:00
Anonymous
1 answer

User’s not able to download files in New Teams

We have a couple user’s who are guests of another orgs Teams channel. To access the channel they have to change tenants to the other org. When accessing files they can only open it within New Teams. If they open it within browser or the desktop…

Microsoft Teams | Microsoft Teams for business | Files | Save files
asked 2024-05-31T00:24:12+00:00
Anonymous
4 answers One of the answers was accepted by the question author.

How do I allow publishing of major versions for files in Teams?

I have the following versioning settings in place for my library But I cannot locate the publish option for my files: both within teams and on sharepoint

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asked 2023-03-21T20:01:10+00:00
Anonymous
5 answers

Confirmation on Public & Private Folders Within a Teams Channel

Can I have a Teams site with a broad Channel (i.e. Marketing) that includes both non-private folders (i.e. we want the agency to save documents there) AND private folders (i.e. financials we DO NOT want the agency to see) ? I believe so but wanted to…

Microsoft Teams | Microsoft Teams for business | Files | Save files
asked 2023-07-24T21:17:20+00:00
Anonymous