117 questions with Microsoft 365 and Office | Word | For business | iOS tags

Sort by: Updated
Updated Created Answers
2 answers

persistent issue with Word (and other ms office apps) on ipad unable to open dropbox files

This issue has persisted for two years. I have deleted and added my dropbox account dozens of times, deleted and reinstalled word, tried to access dropbox through files instead of directly through dropbox, but the are persistent syncing issues. The…

Microsoft 365 and Office | Word | For business | iOS
asked 2026-05-12T17:54:27.4733333+00:00
Anon 10 Reputation points
edited a comment 2026-08-11T07:17:53.6966667+00:00
R Fry 0 Reputation points
1 answer

Fix the Authenticator app

I need to make a word document available to more than the people in my organisation, but the email i made the word with (my uni email) only allows that, i’ve been trying to make a copy of that damn document on my ios tablet for forever and it won’t let…

Microsoft 365 and Office | Word | For business | iOS
asked 2026-07-22T20:05:11.35+00:00
Luiza Dal Ri 0 Reputation points
answered 2026-07-22T20:53:39.46+00:00
Chris Duong 10,705 Reputation points Microsoft External Staff Moderator
2 answers

Word for iPad cannot edit documents marked as “Recommended Reading" (Read-only recommended) in Windows

I have a Word document created in Windows that was saved with the “Recommended Reading” option. When I open it in Word for iPad, the file is locked in reading mode and there is no option to switch to editing mode. Word Online can edit the document…

Microsoft 365 and Office | Word | For business | iOS
asked 2026-07-03T11:43:55.93+00:00
Fernando Vegas 0 Reputation points
edited the question 2026-07-06T15:57:20.3233333+00:00
Charles Kenyon 170.8K Reputation points Volunteer Moderator
5 answers

Word and PowerPoint crashes on iPad Pro when copying and pasting

Hi, I have a consistent problem with both Word and PowerPoint crashing on my iPadPro, when doing simple copy -paste. So both apps are in effect useless, as they crash with this simple (and often used) function. I could assume that the security options on…

Microsoft 365 and Office | Word | For business | iOS
asked 2025-10-22T18:33:30.0966667+00:00
Viking 0 Reputation points
answered 2026-02-14T08:33:55.7266667+00:00
Viking 0 Reputation points
3 answers

Have re subscribed but keeps refusing when I try and sign in. Can only access feature if on actual Microsoft website

Re subscription isn’t activating on my device, only on the website directly which is useless to me. Need it off line

Microsoft 365 and Office | Word | For business | iOS
asked 2026-01-21T14:35:02.2266667+00:00
Heidi Negus 0 Reputation points
edited an answer 2026-01-22T22:20:07.45+00:00
Kai-L 19,145 Reputation points Microsoft External Staff Moderator
2 answers

My menu disappears and the virtual keyboard will not open

When I open a Word document on my iPad Pro, the onscreen virtual keyboard native to the iPad does not come up when I tap in the document. Moreover, even when I connect my bluetooth keyboard to the iPad, it does not type. Strangely, both keyboards work in…

Microsoft 365 and Office | Word | For business | iOS
asked 2026-01-07T11:35:11.9733333+00:00
Cheryl Waters 5 Reputation points
edited an answer 2026-01-22T17:56:26.8733333+00:00
Alexis-NG 18,070 Reputation points Microsoft External Staff Moderator
1 answer

I am trying to renew my subscription which expired today I cannot finds anywhere to renew?

My subscription expired today, I logged into my account but cannot find any headings to renew subscription?

Microsoft 365 and Office | Word | For business | iOS
asked 2026-01-18T22:13:31.81+00:00
Linda Hayward 0 Reputation points
commented 2026-01-21T06:44:40.39+00:00
Jade Ng 15,485 Reputation points Microsoft External Staff Moderator
3 answers

MS Word is trash on iPad

Im using an IPad A16 with the latest ios. Using a word, updated. I just lost a really important document. issues: auto save not working. Lost hours of work. if i disable autosave and click on it manually, it does not work. Lost hours to this too. if i…

Microsoft 365 and Office | Word | For business | iOS
asked 2026-01-01T20:24:21.71+00:00
Anonymous
edited a comment 2026-01-15T07:57:52.3066667+00:00
Griffith N 0 Reputation points Microsoft External Staff Moderator
8 answers

How do I make "Profession" formatting work in Word Equation Editor

I read the question posted here: https://learn.microsoft.com/en-us/answers/questions/5383724/equations-in-word The second response from Microsoft talks about "professional" versus "linear" format. I've found that it frequently…

Microsoft 365 and Office | Word | For business | iOS
asked 2026-01-08T21:42:27.3166667+00:00
Hole, John 0 Reputation points
answered 2026-01-09T20:43:24.14+00:00
Ryan-N 15,750 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Edit Microsoft Word Documents on my iPad Despite Having a 365 Subscription

I have Microsoft 365 for Businesses through my work. I have always been able to edit Microsoft Word documents on my iPad Gen 10 when I need to work from home. Recently we had an issue where our Business account lapsed and I temporarily did not have…

Microsoft 365 and Office | Word | For business | iOS
asked 2025-11-06T13:00:44.33+00:00
Megan P 0 Reputation points
commented 2025-11-13T08:09:10.9766667+00:00
Anonymous
1 answer

How to fix table format breaking on IOS Tablet MS Word After Update

Good day. We are experiencing an issue whereby tables created on a windows device do not sync properly to IOS Tablets. We create the tables on a windows laptop and when syncing they remove the lines and users have to manually add the gridlines again on…

Microsoft 365 and Office | Word | For business | iOS
asked 2025-11-04T12:53:44.2133333+00:00
Blake Botha 0 Reputation points
edited an answer 2025-11-12T09:17:07.9233333+00:00
Anonymous
1 answer

Word and PowerPoint signed out and not allowing me to sign in. Corporate account

word and PowerPoint not allowing me to sign in. Using corporate account

Microsoft 365 and Office | Word | For business | iOS
asked 2025-11-05T06:27:48.27+00:00
Bayley, Jasmine 5 Reputation points
commented 2025-11-09T00:36:15.4466667+00:00
Sophie N 18,175 Reputation points Microsoft External Staff Moderator
1 answer

Word app on iPad pro M2 with iPadOS 26.1 keeps crashing if i try to delete any characters in the first character spot of any line.

Word app on iPad pro M2 with iPadOS 26.1 keeps crashing if i try to delete any characters in the first character spot of any line. External mouse is not selecting words and sentences in word format partner is not working in word

Microsoft 365 and Office | Word | For business | iOS
asked 2025-11-04T20:04:57.6333333+00:00
MunyaJ 0 Reputation points
commented 2025-11-07T20:33:14.46+00:00
Anonymous
1 answer

MS Word and Ipad. Word crashes when deleting an image

This one really is confusing me. When ever I access a word doc on my ipad Mini to change the content of it (replace a confirmation picture with a new one) as soon as I delete the image the app closed and defaults to the ipad home screen. This only…

Microsoft 365 and Office | Word | For business | iOS
asked 2025-11-01T13:54:35.0766667+00:00
Chris1969 0 Reputation points
commented 2025-11-03T15:03:15.1433333+00:00
Anonymous
2 answers

Word app for iPad won’t work since it 2.102.1 update on 10/16/25

My Word app for iPad automatically updated Oct 16th (version 2.102.1), and no longer works. Sometimes it opens documents and immediately freezes, sometimes it doesn’t even open them. I have already tried every combination of the following: deleting…

Microsoft 365 and Office | Word | For business | iOS
asked 2025-10-17T17:37:53.5566667+00:00
Ariane Haas 25 Reputation points
commented 2025-10-22T23:54:10.63+00:00
Victoria Horn 0 Reputation points
1 answer

word get freeze when I open it I can’t type, copy and some of the info get vanished,

My word get freeze when I open it, I can’t type copy and some of the info get vanished in my apple iPad pls help

Microsoft 365 and Office | Word | For business | iOS
asked 2025-10-21T15:58:23.6233333+00:00
Janet 5 Reputation points
answered 2025-10-21T16:52:53.31+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
1 answer

MS Word on iPad stops responding after opening

MS Word on IPad Pro 6th Gen stop working, even after a reinstall. It just freeze. It’s been acting a bit flakey for the last month now.

Microsoft 365 and Office | Word | For business | iOS
asked 2025-10-21T06:36:12.9433333+00:00
D B 0 Reputation points
answered 2025-10-21T08:17:24.0033333+00:00
Anonymous
1 answer

Word not working properly on my IPAD Pro

I am using an IPAD Pro and Apple Magic Keyboard and whenever I use Word or Excel and type the screen continuously scrolls to the top of the document and text does not type properly. Almost every word I type misses letters…this ONLY happens when I use…

Microsoft 365 and Office | Word | For business | iOS
asked 2025-08-31T03:33:36.48+00:00
Johnny C 5 Reputation points
commented 2025-10-10T21:13:50.8033333+00:00
Scott H 0 Reputation points
6 answers

When a document is saved, it appears that my indexing multiplies involuntarily. Instead of one copy I have numerous. Makes it difficult when making corre.

word document is multiplied involuntarily. I do not have anything to add. The problem is a multiplication of saved information on the documents

Microsoft 365 and Office | Word | For business | iOS
asked 2025-09-22T14:24:14.6166667+00:00
Anthony Kirkland 0 Reputation points
edited an answer 2025-09-30T15:09:54.9666667+00:00
Jess-Q 12,795 Reputation points Microsoft External Staff Moderator
1 answer

word documents are not opening

on new IPAD the word documents wont open- even after deleting and downloading the app again?

Microsoft 365 and Office | Word | For business | iOS
asked 2025-09-08T20:47:38.5166667+00:00
Phyllis Mason 10 Reputation points
commented 2025-09-15T05:54:52.92+00:00
AlexDN 11,450 Reputation points Microsoft External Staff Moderator