1,188 questions
181 answers
How do I find the product key for Windows 8.1
Original title: Product Key I downloaded Windows 8.1 (free) from the Microsoft web site. My understanding was that in doing so, a new product key would be generated. I do not know where/how to find the new product key. Can someone help me out with this?…
Windows for home | Previous Windows versions | Licensing and activation
asked
2013-11-02T17:23:25+00:00
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Anonymous
asked
2025-07-07T19:44:32.73+00:00
Anonymous
181 answers
One of the answers was accepted by the question author.
mfmp4srcsnk.dll crashing when .MOV file is selected
I am running Windows 8.1 Pro fully patched (clean install of Windows 8, minimal patches to then upgrade to 8.1, then installed all updates). Whenever I select a MOV (QuickTime Video) file explorer.exe crashes out and restarts, no message box is shown,…
Windows for home | Previous Windows versions | Files, folders, and storage
asked
2014-09-09T18:37:17+00:00
Anonymous
asked
2025-07-07T19:44:32.73+00:00
Anonymous
181 answers
how can i fix error code 2147500037
Original Title: Network Programs Network Networking Internet Website Web Site URL Web Site how can i fix error code 2147500037
Windows for home | Previous Windows versions | Internet and connectivity
asked
2013-04-25T03:09:27+00:00
Anonymous
asked
2025-07-07T19:28:46.9366667+00:00
Anonymous
181 answers
I HATE Windows 8. This is the worst OS ever invented.
How in the does anybody operate in this environment. I now have 20 windows open and can't figure out how to close a damn thing. I know the weather in Paris and couldn't give a. This SUCKS!!! This is an improvement? Can I get Windows XP or 7 back? This …
Windows for home | Previous Windows versions | Email and communications
asked
2012-11-01T02:54:25+00:00
Anonymous
asked
2025-07-07T19:27:30.85+00:00
Anonymous
181 answers
One of the answers was accepted by the question author.
Win7: how do I move user folder to a different drive
(with all its registry tentacles taken care of) Related to this question but somewhat different (using Win7 RC) I would like to move the user folders for all family members to E:\ What is the best way? When I cut and paste, I am warned about a…
Windows for home | Previous Windows versions | Files, folders, and storage
asked
2009-08-19T04:37:35+00:00
Anonymous
asked
2025-07-07T19:25:10.87+00:00
Anonymous
181 answers
Surface Dock Keeps Disconnecting Intermittently
Microsoft, What is going on with this thing? I have had the Surface Dock for two months now. Purchased it to go with my Surface Laptop 1. Every day.... and I mean every day, this thing disconnects itself from my Surface Laptop, my monitor goes black, my…
Surface | Accessories | Surface Dock
380 questions
asked
2020-01-10T16:44:40+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
180 answers
Unable to collapse the left side panel in teams anymore
As of yesterday, the display of my teams will no longer collapse the left side panel. I've tried settings, restarting the app, and restarting the computer. It used to open after selecting one of the options next to it, like chat or teams and then it…
Microsoft Teams | Microsoft Teams for business | Chats | Other
Microsoft Teams | Microsoft Teams for business | Chats | Other
Additional chat-related features and issues within Microsoft Teams for business
1,289 questions
asked
2024-08-16T14:59:31+00:00
Anonymous
asked
2025-07-21T15:20:20.3366667+00:00
Anonymous
180 answers
Windows 10 Feature Update 2004 taking too long to install
Today I was notified by Windows Update that the 2004 update is finally ready to be downloaded and installed on my laptop. I pressed download and install and left the laptop plugged in idle as I did not have any laptop work to do at that time. Now it's …
Windows for home | Windows 10 | Windows update
23,818 questions
asked
2020-06-13T15:35:11+00:00
Anonymous
asked
2025-07-08T20:27:58.6433333+00:00
Anonymous
180 answers
One of the answers was accepted by the question author.
Computer keeps locking automatically
My computer keeps locking up. Ill try to run something and a blue screen will pop saying "locking..." And it will completely shut down. How do i fix this? ***Modified title from: my computer (dell, windows 10) keeps locking up, how do I fix…
Windows for home | Windows 10 | Performance and system failures
42,834 questions
asked
2019-11-17T16:41:28+00:00
Anonymous
asked
2025-07-08T14:49:48.9733333+00:00
Anonymous
180 answers
Update for Windows Live Essentials Mail 2012 (KB3093594) kills WLM 2012
Have been using this program for months now on windows 10 32 bit, and I get an email saying that MS are making changes to Outlook servers and to patch WLM 2012 and a download link. I applied the patch and now after a few seconds of being open WLM 2012…
Windows for home | Other | Email and communications
3,848 questions
asked
2015-12-11T22:43:54+00:00
Anonymous
asked
2025-07-07T19:46:37.22+00:00
Anonymous
180 answers
One of the answers was accepted by the question author.
windows 8.1 hangs on Please Wait screen (restoreoptin)
When logging in, a Please Wait screen shows up along with a Cancel button. I tried letting it sit there for more than half an hour but nothing happens. I noticed the application is letterboxed and I can use Win+D to see that the desktop show up. The…
Windows for home | Previous Windows versions | Performance and system failures
asked
2013-10-19T03:11:39+00:00
Anonymous
asked
2025-07-07T19:44:32.73+00:00
Anonymous
180 answers
One of the answers was accepted by the question author.
Touch screen not working for Asus laptop
i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly the other day but today it is not. Does anybody know why and what i can do to…
Windows for home | Previous Windows versions | Devices and drivers
35,499 questions
asked
2013-02-12T19:00:49+00:00
Anonymous
asked
2025-07-07T19:28:46.9366667+00:00
Anonymous
180 answers
Edge will not close - any help please?
Ok - This morning I opened Edge (w10) and when I clicked the X to close, it would not close. I tried to minimise and click close, still would not work. I can only close it via task manager or rebooting. Nothing has chnaged since last night, so no idea…
Microsoft Edge | Other | Windows 10
Microsoft Edge | Other | Windows 10
Other issues or features related to Microsoft Edge on Windows 10
4,476 questions
asked
2025-05-17T09:07:34+00:00
Anonymous
asked
2025-07-07T19:16:59.0433333+00:00
Anonymous
180 answers
Why my 100 robux options not here anymore?
Why my 100 robux option not here anymore
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,307 questions
asked
2023-02-07T18:19:37+00:00
Anonymous
asked
2025-07-07T19:07:10.72+00:00
Anonymous
180 answers
One of the answers was accepted by the question author.
Airpods Not connecting property to Surface Pro 10
I can pair my airpods with my Surface book 2 laptop, however they will rapidly connect and disconnect. And when it says "connected", no sound will play through the airpods. I've tried looking up a couple of fixes online but nothing is working.
Surface | Surface Book | Sound and camera
139 questions
asked
2019-08-30T19:42:05+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
179 answers
Why is Mac Outlook Legacy not working today?
I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing. If they switch to New Outlook, no issues. Online is also working. Why would Legacy stop working today…
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,740 questions
asked
2024-03-21T13:34:42+00:00
Anonymous
asked
2025-07-21T19:39:52.6+00:00
Anonymous
179 answers
Some devices may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome, after installing the Windows 10 April 2018 Update
Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome. If your device freezes when using an app, try one of the following steps to…
Windows for home | Windows 10 | Cortana and search
1,397 questions
asked
2018-05-02T23:43:24+00:00
Anonymous
asked
2025-07-07T19:50:32.19+00:00
Anonymous
179 answers
One of the answers was accepted by the question author.
Windows could not connect to the System Event Notification Service service.
Every so often, 1 in 50, my laptop is very slow to start-up I get the "Please Wait" before the login screen. Once I do log in I get the error: "Failed to connect to a windows service. Windows could not connect to the System Event…
Windows for home | Previous Windows versions | Windows update
20,552 questions
asked
2010-05-10T21:02:56+00:00
Anonymous
asked
2025-07-07T19:25:10.87+00:00
Anonymous
179 answers
One of the answers was accepted by the question author.
Unable to open .exe files
Vista won't load .exe files! And more problems... Ok, so all of a sudden, my computer goes berserk and I get all these pop-ups and messages saying that my computer is infected. Then it continues to say that I can't use the computer unless I delete the…
Windows for home | Previous Windows versions | Apps
16,392 questions
asked
2010-02-01T02:00:45+00:00
Anonymous
asked
2025-07-07T19:25:10.87+00:00
Anonymous
178 answers
One of the answers was accepted by the question author.
App Store: "Your PC isn't connected to the Internet."
My App Store is not working right now. If I open the App Store, I get a message saying the following: "Your PC isn't connected to the Internet. To use the Store, connect to the Internet and then try again." Obviously, this isn't true, as I…
Windows for home | Previous Windows versions | Microsoft Store
1,234 questions
asked
2012-11-04T20:13:05+00:00
Anonymous
asked
2025-07-07T19:27:30.85+00:00
Anonymous