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60 answers

Microsoft Precision Touchpad, not very precise

I recently purchased a laptop from Microsoft (2015 Dell XPS 13") that uses the Microsoft Precision Touchpad.  There are a few issues I'm having with this touchpad that I've never noticed with other laptops and I'm wondering if anyone else is…

Windows for home | Previous Windows versions | Search, touch, and mouse
asked 2015-03-02T22:40:42+00:00
Anonymous
60 answers

Dell Venue 8 Pro - black screen after powering on or getting it out of sleep

I have a Dell Venue 8 Pro tablet. The screen of the 8 pro often doesnt turn on after pressing the power button (to get it out of sleep) or after pressing the windows button. Only the backlight turns on.  Sometimes, after pressing the power button…

Windows for home | Previous Windows versions | Devices and drivers
asked 2013-11-26T12:36:54+00:00
Anonymous
60 answers

Windows 8.1 computer shuts down unexpectedly.

Original Title: Windows 8.1 Since installing windows 8.1 My screen shuts down in the middle of doing something and I have to start all over. Any answeres

Windows for home | Previous Windows versions | Performance and system failures
asked 2013-10-26T15:08:41+00:00
Anonymous
60 answers One of the answers was accepted by the question author.

Windows store not working surface rt

I can open the store.  When I first open it after a reboot I see it saying Disney Match installing.  Must be something my kid tried to install.  Then it kicks back to start screen.  When I open again.  I cannot click on anything. The store seems to lock.…

Windows for home | Previous Windows versions | Microsoft Store
asked 2014-02-02T04:08:08+00:00
Anonymous
60 answers One of the answers was accepted by the question author.

KB 2871389 and KB 2917499 Direct dowmnload

Why I can't download directly the above updates? My Win8 system notifies me of an error is discovered and corrected on line when my INTERNET connection was completely DEAD.(Someone should be blamed for such false notifications). Windows store keeps…

Windows for home | Previous Windows versions | Microsoft Store
asked 2014-03-13T01:39:59+00:00
Anonymous
60 answers One of the answers was accepted by the question author.

"add a wireless display" missing windows 8.1

Hi I am trying to connect a wireless display (Samsung 2013 tv) with my Asus Windows 8.1 laptop. When I go to the charms menu and select 'devices', the option to 'Add a wireless display' is missing. From what I remember, the option was there before I…

Windows for home | Previous Windows versions | Devices and drivers
asked 2014-07-21T15:49:42+00:00
Anonymous
60 answers

Surface Arc Touch Mouse not compatible on Windows 7?

Hey all. I recently bought a Surface Pro 2. I later bought a Surface Arc Mouse. Long story short, I had to return my Surface. So, as of now I am on my laptop and I cannot get my laptop's bluetooth to discover my mouse (it's in discovery mode). I tried…

Windows for home | Previous Windows versions | Devices and drivers
asked 2013-12-10T11:04:58+00:00
Anonymous
60 answers One of the answers was accepted by the question author.

File History and restore to another PC

I would like to use the File History feature of Windows 8 and so far it has been working fine.  However, I have come across a scenario and need input on practicality for the following: File History working well and keeping 3 month of file versions on…

Windows for home | Previous Windows versions | Performance and system failures
asked 2013-04-08T08:46:59+00:00
Anonymous
60 answers

Kernel error 41

Hi, for about 9 months now I'm experiencing kernel 41 errors. I got them about once or twice a month, but this month they happened already 6 times. I have a VAIO notebok VPCF23C5E with a 500 GB SSD drive with Win7 Pro SP1 German. I constantly use my…

Windows for home | Previous Windows versions | Windows update
asked 2013-09-25T22:06:12+00:00
Anonymous
60 answers

"Connect Automatically" box is checked for all the networks in range

Original Title: Why can't I prevent Windows 8 from automatically trying to connect to ALL networks in range? I just purchased a new HP laptop with Windows 8, and this is my 1st experience with Win 8. I have noticed that when I view the Network List of…

Windows for home | Previous Windows versions | Internet and connectivity
asked 2013-08-23T03:59:16+00:00
Anonymous
60 answers One of the answers was accepted by the question author.

Unable to install apps in Windows Store, error code: 0X80073CF9

Original Title:I can't instal Applications on Windows 8. I can't install applications Via Windows Store , I received this error message: error code: ox80073cf9.please what can I do to solve this problem?Narcisse.Regards!

Windows for home | Previous Windows versions | Microsoft Store
asked 2013-03-25T09:56:20+00:00
Anonymous
60 answers

Can't straighten out my folders...their order is very messed up.

I recently found that the folder "Desktop" was somehow located under "Searches".  I attempted to move it so that it would be under my name (as I'm listed under "Users".  Instead "Desktop" is now at the top of the…

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2013-07-05T16:46:28+00:00
Anonymous
60 answers One of the answers was accepted by the question author.

windows 8 has deleted my windows.old/programfiles ?!!!

I was rather annoyed that windows 8, instead of integrating my existing programs and settings, shoved everything including settings in windows.old/ProgramFiles (what was the point of having a tick box that said "keep existing settings" if it…

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2012-12-15T16:28:24+00:00
Anonymous
60 answers

I get a Blue Screen when running defrag

like the title I get a BSOD when running defrag. When i analyzed my disk it said that it was 4% fragmented so i ran the defrag and up popped my BSOD. I am switching to a ne HDD tomorow so i can see if that stops these BSODs from happening, but for now i…

Windows for home | Previous Windows versions | Apps
asked 2012-06-07T09:21:27+00:00
Anonymous
60 answers One of the answers was accepted by the question author.

I forgot the password to unlock my lock screen. its a NOKIA LUMIA 900... HELP!!!

i have a Nokia Lumia 900, and i tried to reset it by using using the volume button, camera key and power button...but it isnt working! i dont know what else to do. i cant go to my "settings" tab and change the code because my phone is…

Windows for home | Other | Devices and drivers
asked 2012-06-02T14:26:50+00:00
Anonymous
60 answers One of the answers was accepted by the question author.

Update Apps Failure Error Codes 0x80246007, 0x80240002, 0x80073cff, etc.

I cannot update apps. It returns several error codes. Among them are 0x80246007, 0x80240002, 0x80073cff. I have already tried running scf/scannow, but it didn't find any file errors. Can anyone help me fix this? Thanks in advance! Note: I have no 3rd…

Windows for home | Windows 11 | Microsoft Store
asked 2012-11-07T23:31:57+00:00
Anonymous
60 answers One of the answers was accepted by the question author.

how do I open the DVD/CD driver to insert a disk?

When I found how to do it in a help section, it just says to open the driver. Well that's my question "How to open the driver to insert a disk?

Windows for home | Previous Windows versions | Devices and drivers
asked 2011-03-15T03:04:54+00:00
Anonymous
60 answers One of the answers was accepted by the question author.

A required CD/DVD device driver is missing, usb installation

I'm trying to install windows 7 on my freshly built pc by using a usb device (no cd drive as of yet). I followed this guide to do this: http://www.intowindows.com/how-to-install-windows-7vista-from-usb-drive-detailed-100-working-guide/. Whenever I try…

Windows for home | Previous Windows versions | Devices and drivers
asked 2011-05-22T12:56:14+00:00
Anonymous
60 answers One of the answers was accepted by the question author.

NT Kernel & System using 100% of CPU

Hi, I just bought a new laptop with Window Vista Basic. The laptop has 3 Gb ram. I was just reading an article on line and then I start to hear the laptop fan running like crazy. then I went to the Resource Monitor and there was an image/program that…

Windows for home | Previous Windows versions | Performance and system failures
asked 2009-04-02T00:19:32+00:00
Anonymous
60 answers One of the answers was accepted by the question author.

Error 5: Access Denied: Setup unable to create the directory ...

I am trying to install a program "Advanced System Care" I get a error message, Setup was unable to create the directory "C:\users\arthur\appdata\local\temp\is-rukl.temp   error 5 Access denied I realized today I believe I have gotten this…

Windows for home | Previous Windows versions | Security and privacy
asked 2010-07-26T06:54:43+00:00
Anonymous