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There was an issue looking up your account - Microsoft Authenticator App

Hello, I have just done a reset to my phone, and I used to have the Microsoft Authenticator app. After doing the reset, I have tried several times to access the app. However, when logging in and placing my email from Hotmail the logging interface gives…

Microsoft Security | Microsoft Authenticator
asked 2026-06-30T22:32:45.4166667+00:00
Marcelo Leiva 0 Reputation points
commented 2026-06-30T23:05:02.59+00:00
Marcelo Leiva 0 Reputation points
1 answer

Microsoft Entra Device Administrator role not applying to local Administrators group

Hi everyone, I'm hoping someone has run into this before because I'm at a loss. I'm setting up a new Windows 11 Pro laptop for an employee in our Microsoft 365 environment. During the Windows OOBE setup, we signed in directly with the user's Microsoft…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-30T21:10:53.06+00:00
Blenda Carter 0 Reputation points
answered 2026-06-30T21:11:24.5266667+00:00

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1 answer

How to contact Customer Support for Microsoft Learn with Business Acount?

Before I have a problem with Microsoft Credential and I was able to contact the customer support from the Engage Center, but now somehow , my account in the center is written as Business account and I couldnt find the Microsoft Credential Product to ask…

Community Center | Not monitored
asked 2026-06-10T07:00:45.52+00:00
Han Ngoc Nguyen 5 Reputation points
commented 2026-06-30T19:56:31.67+00:00
Idowu Atoyebi 0 Reputation points
1 answer

My website is being blocked for user by Microsoft Defender

I have a nonprofit organization that is registered as a 501c3 in the US. Our website has the highest levels of security but it is still inaccessible to Microsoft Defender users who get the following message when they try to go to our website: "For…

Microsoft Security | Microsoft Defender | Other
asked 2026-06-30T19:08:29.2666667+00:00
Lauren F 0 Reputation points
answered 2026-06-30T19:08:47.19+00:00

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1 answer

Missing PL-300 Certificate - Duplicate Profile / MCID Merge Needed

"I passed my PL-300 exam and received the official congratulations email. However, when I log into Microsoft Learn with my email, my dashboard is completely blank. The incognito method did not resolve the issue. I believe I have duplicate MCID…

Community Center | Not monitored
asked 2026-06-30T15:16:58.1166667+00:00
Jyotirmayee Priyadarshini 0 Reputation points
edited the question 2026-06-30T16:58:28.8+00:00
Gérard Oomens 131.3K Reputation points Volunteer Moderator
1 answer

Merge duplicated email

Hello Microsoft Support Team,I recently passed my PL-300 exam, but I accidentally clicked "create a new account" when logging into Microsoft Learn. As a result, my exam certification profile is now completely missing from my dashboard due to a…

Community Center | Not monitored
asked 2026-06-30T15:59:37.5566667+00:00
Jyotirmayee Priyadarshini 0 Reputation points
edited the question 2026-06-30T16:56:19.24+00:00
Gérard Oomens 131.3K Reputation points Volunteer Moderator
1 answer

is the format correct

Does the Contributor ID tracking work correctly on /api/credentials/share/ URLs, or should I use a different link format to share my credential

Microsoft Security | Microsoft Graph
asked 2026-06-30T15:16:36.55+00:00
Sabarinathan B 0 Reputation points
answered 2026-06-30T15:16:52.2433333+00:00

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I was unable to attend my scheduled GH-100

I was unable to attend my scheduled GH-100: GitHub Administration exam due to technical issues. When I try to reschedule the appointment, I receive an error stating that the voucher used for my registration cannot be applied to appointments scheduled…

Community Center | Not monitored
asked 2026-06-30T14:24:47.0133333+00:00
GUNDLURU LOKANATH REDDY 0 Reputation points
edited the question 2026-06-30T15:01:02.5533333+00:00
JuliaMarvin 22,355 Reputation points Volunteer Moderator
1 answer

Unauthorized resources were created

Hello Team, Unauthorized lab resource group was created and it's charging 21,000, Please help what i have to do it immediately. Thanks

Community Center | Not monitored
asked 2026-06-30T03:15:50.5933333+00:00
DevOps Developer909 0 Reputation points
edited the question 2026-06-30T12:03:08.7733333+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Multi Factor Authentication

During registration and adding a new account in Microsoft authenticator app. I scan the QR code and its added. When i go to enter the generated code i get an error "Device registration failed" have tried different browsers, cleared cache etc. I…

Microsoft Security | Microsoft Authenticator
asked 2026-06-30T11:22:33.7166667+00:00
Gariromo Herbert Chawatama 0 Reputation points
answered 2026-06-30T11:22:52.6166667+00:00

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1 answer

Request for a Supported Method to Trigger Windows Driver Policy Enforcement Mode for Driver Validation

Is there a supported method to simulate, manually trigger, or force Windows Driver Policy Enforcement Mode for test purposes without waiting for the full evaluation criteria (250-hour runtime, required reboots, and no Code Integrity violations) to be…

Microsoft Security | Microsoft Defender | Other
asked 2026-06-30T10:45:42.76+00:00
Nadesan, Prashanth 0 Reputation points
answered 2026-06-30T10:46:03.32+00:00

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1 answer

Where to see practice test results

I have attempted a practice test for AZ-204. Where can I find the result

Community Center | Not monitored
asked 2026-06-30T07:19:21.7366667+00:00
S L B Parvathi Kiranmai Musunuri 0 Reputation points
edited the question 2026-06-30T10:25:42.07+00:00
JuliaMarvin 22,355 Reputation points Volunteer Moderator
1 answer

How to fix "Approved Limited" and "Sensitive Content" policy status for ad assets?

Hi. I am advertising brain injury case management services in the UK on MS ads. This is a socio-medico-legal service, and we work with legal teams and families of individuals who have suffered from a brain injury at birth or a catastrophic injury at some…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

441 questions
asked 2026-06-30T09:42:05.7833333+00:00
Arsalan Khan 0 Reputation points
answered 2026-06-30T09:42:33.7533333+00:00

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1 answer

microsoft.insights shows not registered

Hey team iam working on wazuh azure log analytics so when i try to create diagnostic setting in azure portal with (global administrator) permission iam getting error as microsoft.insights is not registered but when i check the resources provider its…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-30T07:37:08.5933333+00:00
Jagadeswar K 0 Reputation points
answered 2026-06-30T07:37:35.1766667+00:00

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1 answer

Cannot install Microsoft edge or account on pixel 10 pro smart phone, will not except my password.

cannot sign in rejects password, cannot install Authenticator App keeps referring to use Authenticator App as second varication but i cannot install any Microsoft apps

Microsoft Security | Microsoft Authenticator
asked 2026-06-30T00:48:14.3166667+00:00
L. McSweeny 0 Reputation points
answered 2026-06-30T00:48:29.0033333+00:00

AI answer

1 answer

How do I change my administrator email address

My administrator email address was hacked, and I have deleted that email address from Spectrum. How do I change my email address in Microsoft?

Microsoft Security | Microsoft Identity Manager
asked 2026-06-29T21:16:45.4433333+00:00
Ronald Straight 0 Reputation points
answered 2026-06-29T21:17:00.1766667+00:00

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1 answer

6.29.26 -What Happened to My VBA Macros that CoPilot Created?

6.29.26 -What Happened to My VBA Macros that CoPilot Created? I asked CoPilot in Word to create several VBA macros which succeeded. I assumed those macros would be saved and accessible in Word the next time I wished to use them; however, they seem to…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-06-29T18:20:26.84+00:00
Richard Norton 0 Reputation points
answered 2026-06-29T18:20:51.68+00:00

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1 answer

Microsoft Sculpt Ergonomic Right Side of the Mouse Issue

Hi, The right side of the my mouse doesn't work and it is hard to press on. Do you know what the issue is and I bought this mouse back in January 2026, would I be able to use the 3 year warranty on the box to fix it if so how would I go about it?

Surface | Accessories | Surface mice and keyboards
asked 2026-06-29T17:00:38.6166667+00:00
John Liang 0 Reputation points
answered 2026-06-29T17:00:48.61+00:00

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1 answer

I need help

For some reason my Microsoft account won’t let me use my Gmail email to sign it but is forcing me to use my secondary email or an email that I don’t know the email I don’t know is this I’m trying to log into my Minecraft and I wanna remove the…

Microsoft Security | Microsoft Identity Manager
asked 2026-04-25T16:22:20.0633333+00:00
carter oliver 0 Reputation points
commented 2026-06-29T16:39:46.0633333+00:00
carter oliver 0 Reputation points
1 answer

Entra Connect 2.6.3.0 Full Import AAD Connector returns "completed-no-objects" - tenant never shows as installed

Hello, I have been troubleshooting this issue for several weeks without resolution and need Microsoft engineering assistance to check the backend of my tenant. Problem: The AAD Connector Full Import always returns completed-no-objects with 0 objects…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-29T12:30:15.8633333+00:00
Bittor Ortiz 0 Reputation points
answered 2026-06-29T12:30:36.0833333+00:00

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