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Repeated Login Attempts on My Microsoft Account Not Appearing in Sign-in Activity

Hello, I have a question regarding my Microsoft account security. Someone keeps trying to log into my account repeatedly. Fortunately, I have Microsoft Authenticator enabled, so they have not been able to successfully access my account. However, even…

Microsoft Security | Microsoft Authenticator
asked 2026-05-18T01:11:14.1+00:00
진호 윤 20 Reputation points
edited a comment 2026-07-03T06:59:33.66+00:00
Justin Lee 0 Reputation points
1 answer

Microsoft Applied Skills assessment issue – Researcher agent stalled during assessment

Hello, I encountered a technical issue while taking the Microsoft Applied Skills: Generate reports with AI research agents assessment. During the first Researcher task, the agent remained on "Extracting necessary data" for an extended period…

Community Center | Not monitored
asked 2026-07-02T12:41:37.3033333+00:00
Marco Louiez Medina 0 Reputation points
edited the question 2026-07-03T05:43:58.1566667+00:00
JuliaMarvin 22,355 Reputation points Volunteer Moderator
1 answer

How can I talk to anyone at Microsoft?

I am completely desperate. I have been trying for days to find a way to contact Microsoft Support, but I always end up on the page for business customers. I passed an exam six days ago and Microsoft is refusing to issue me with my certificate.

Community Center | Not monitored
asked 2026-02-14T23:13:54.8666667+00:00
Timo Gläss 5 Reputation points
edited the question 2026-07-03T05:33:01.9033333+00:00
JuliaMarvin 22,355 Reputation points Volunteer Moderator
1 answer

Unable to create a VM in session host for AVD setup

{ "code": "DeploymentFailed", "target":…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,158 questions
asked 2026-07-03T02:07:03.2166667+00:00
sathish kumar 0 Reputation points
answered 2026-07-03T02:07:19.92+00:00

AI answer

1 answer

Compré Microsoft copilot equivocado quiero reembolso fue hoy mismo

Compré Microsoft copilot de forma errónea y quiero que me devuelvan el reembolso fue el día de hoy mismo

Microsoft Copilot | Other
asked 2026-07-03T02:06:34.64+00:00
Natalia Pereira 0 Reputation points
answered 2026-07-03T02:06:43.0666667+00:00

AI answer

1 answer

I just got a new iPhone 17 and transferred my MS Defender app, however the VPN address did not transfer. I get a rotating note that I’m not connected immediately followed by by a note that I am connected. How do I fix this issue?

My VPN icon continually flashes on and off, and two notes continually rotates on my screen stating “You are currently off line” and “Your internet connection has been restored “. I just got a new iPhone 17 and transferred all my apps, so I’m guessing the…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-02-06T00:02:08.9733333+00:00
Robert Selders 5 Reputation points
commented 2026-07-03T01:58:30.2+00:00
Simon T 0 Reputation points
1 answer

Validation ID failed

I'm trying to get a certificate in order to sign an Windows app that I'm developing. But after uploading myself here and uploading my ID, it tells me that my validation ID failed. Where can I find a reason for why this failed and what can I do to make…

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

1,829 questions
asked 2026-07-02T19:29:29.8966667+00:00
madlantern 0 Reputation points
answered 2026-07-02T19:29:45.61+00:00

AI answer

1 answer

how to open word doc when password forgotten

saved a word doc 20 years ago with a password and now can't remember the password and need to open the word document

Microsoft 365 and Office | Word | For home | Windows
asked 2026-01-02T15:51:52.5966667+00:00
Lo Mo 0 Reputation points
commented 2026-07-02T19:06:13.1133333+00:00
Edosa Raga 0 Reputation points
1 answer

Request to Merge Multiple Microsoft Certification IDs

Dear Microsoft Certification Support Team, I am writing to request assistance with merging my multiple Microsoft Certification IDs. According to Pearson, I have more than one ID, but I only remember one of them. For exam history and certification…

Community Center | Not monitored
asked 2026-07-02T14:44:40.7966667+00:00
Pradeep Joshi 25 Reputation points
edited the question 2026-07-02T17:03:56.4333333+00:00
Gérard Oomens 131.3K Reputation points Volunteer Moderator
1 answer

Password Recovery Issues

I'm trying to recover my password. By the time I get a code, the screen to enter it disappears. I can bring that screen back up and enter it. Because of 2FA, every time I try to enter the second code, I get an error message. Then it tells me I've tried…

Microsoft Security | Microsoft Authenticator
asked 2026-07-02T16:33:09.64+00:00
Jason T 0 Reputation points
answered 2026-07-02T16:33:38.1533333+00:00

AI answer

1 answer

I am deleted my authenticator app and are not receiving the OTP via my phone number.

I am deleted my authenticator app and are not receiving the OTP via my phone number. How can I login my account.

Microsoft Security | Microsoft Authenticator
asked 2026-07-02T15:24:16.5833333+00:00
Htet Naing Aung 0 Reputation points
answered 2026-07-02T15:24:31.2533333+00:00

AI answer

1 answer

How to extend access packages?

I've been told "Your access to ABK FullDevice Exception is expiring soon" but when I click on extend I get the error message "You don't meet the requirements set by the access package manager to request the access package. Inform the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-02T15:01:15.34+00:00
Lee-Ann Denny 0 Reputation points Microsoft Employee
answered 2026-07-02T15:01:29.5466667+00:00

AI answer

1 answer

Trouble logging in to Authenticator app

I am trying to to log into my Authenticator and it says I need a code but does not display a code

Microsoft Security | Microsoft Authenticator
asked 2026-07-02T15:00:59.48+00:00
Assistant Director 0 Reputation points
answered 2026-07-02T15:01:14.3833333+00:00

AI answer

1 answer

Need guidance on safely testing Copilot in embedded Power BI reports via iframe

Hello Microsoft Support, We are looking into enabling Copilot for Power BI reports embedded in our web application via iframe, but we want to make sure we test it safely before enabling anything in production. Our embedded reports are customer-facing and…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-07-02T14:39:24.23+00:00
Mikalai Liashkevich 0 Reputation points
answered 2026-07-02T14:39:50.5933333+00:00

AI answer

1 answer

I'm struggling to download my certificate

I've just recently achieved my certificate, but I am struggling to download it

Community Center | Not monitored
asked 2026-02-03T06:55:17.76+00:00
Antoinette Williamson 0 Reputation points
commented 2026-07-02T14:01:43.0133333+00:00
Julian Sharp 42,946 Reputation points
1 answer

Can download & product key access be disabled for Partner Program (MPN) Visual Studio subscriptions?

We hold Visual Studio Professional subscriptions through our Partner Success Core Benefits, managed in Partner Center. When we assign a subscription to a user, they gain access to software downloads and product keys (Windows Server, SQL Server, etc.) via…

Microsoft Partner Center | Other
asked 2026-07-02T13:58:50.8033333+00:00
Suleiman Tawil 0 Reputation points
answered 2026-07-02T13:59:22.6233333+00:00

AI answer

1 answer

Authenticator App doesn’t Word

I’m trying to sing in with my account on my laptop through the 365 office app, but it ask me for an authenticaton code via the Authenticator app on my mobile device, but the code never reach the app, it just doesn’t work

Microsoft Security | Microsoft Authenticator
asked 2026-07-02T13:49:54.3066667+00:00
edited the question 2026-07-02T13:50:20.95+00:00
1 answer

Reset microsoft deatils with failing MFA and locked out of Autnenticator

I have been locked out of my microsoft live account, as the Authenticator App is locked out and the MFA options also fail. I dont have a recovery key recorded and want to know if and who I should contact to fix the problem. Regards David

Microsoft Security | Microsoft Authenticator
asked 2026-07-02T12:15:37.0066667+00:00
Sinclair, David 0 Reputation points
answered 2026-07-02T12:15:55.5+00:00

AI answer

1 answer

Microsoft Graph Subscription Validation Fails with 403 Forbidden Despite Reachable Notification Endpoint

I am encountering an issue when creating a Microsoft Graph subscription for online meeting notifications. The subscription request fails immediately with the following error: Microsoft.Graph.Models.ODataErrors.ODataError: Subscription validation request…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-28T18:38:28.71+00:00
Mohamed Hany 0 Reputation points
edited a comment 2026-07-02T09:56:45.57+00:00
Carolyne 1,151 Reputation points Microsoft Employee
1 answer

Bitlocker Encryption Error Code Add-TpmProtectorInternal : Die Daten sind unzulässig. (Ausnahme von HRESULT: 0x8007000D)

Hello Everybody, For weeks now, I have been trying to solve a problem regarding an error code that appears when trying to enable BitLocker. The error code is 0x8007000D – The data is invalid. I have not found any articles that address this exact…

Microsoft Security | Intune | Configuration
asked 2026-07-02T09:43:30.93+00:00
Roots, Robert 0 Reputation points
answered 2026-07-02T09:44:02.4433333+00:00

AI answer