Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
760 questions
1 answer
win32/Cerdigent.A!dha on my pc
how do I remove this threat or malware from my pc it came up 2 days ago
Microsoft Security | Microsoft Defender | Other
asked
2026-05-06T09:30:12.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 99%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jerome Diño
0
Reputation points
answered
2026-05-06T09:30:33.04+00:00
AI answer
1 answer
Xbox stole money
So gamepass is advertised as 22.99 and I just got charged $30 and I just called Microsoft and they blocked me My number won't go through it all cuz I called back and it said refund I don't want to refund I just want them to charge me the right amount of…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,880 questions
asked
2026-05-05T23:13:24.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 1%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIK%3C/text%3E%3C/svg%3E)
Ichigo Kurosaki
5
Reputation points
edited the question
2026-05-06T09:15:08.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
12,055
Reputation points Microsoft External Staff
Moderator
1 answer
Authenticator app issues
I cant sign into my authenticator on my mobile phone. it says i need to use an authenticator code to log in but i need to log in to get an authenticator code so i am stuck in a loop.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,458 questions
asked
2026-05-06T08:02:06.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Silke Hidajattoellah
0
Reputation points
answered
2026-05-06T08:02:38.9666667+00:00
AI answer
1 answer
"Suspicious Activity"- Account logged out - Form doesnt work (Not sufficent information to recover my account)
Hello, After two months trying to recover my account, I am writting here for extra help. My account was logged out while been travelling, I have the password, I have the recovery email, everything to sign in again, but Microsoft decided that my account…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,548 questions
asked
2026-05-06T07:56:58.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 14.000000000000002%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Camila Antonella
0
Reputation points
answered
2026-05-06T07:57:15.9866667+00:00
AI answer
1 answer
hi, did I get the certificate of Microsoft Innovative Expert (MIEE), where to find and download
Hi, I have received email of congratulation that I have got the MIEE Expert, but I don't know where to find the certificate and download it. Can you help me?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,880 questions
asked
2026-05-06T07:50:47.3366667+00:00
SU EK JIN
0
Reputation points
edited the question
2026-05-06T07:52:27.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,790
Reputation points
Volunteer Moderator
1 answer
3Ys subscriptions
Can I cancel a NCE 3 years subscription and if yes, in which cases? [Moved from Microsoft 365 and Office | Subscription, account, billing | Other | Other]
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,569 questions
asked
2026-05-06T07:34:13.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 27%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Giulia Mazzucchelli
0
Reputation points
edited the question
2026-05-06T07:44:08.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
5,540
Reputation points Microsoft External Staff
Moderator
1 answer
Driver submission rejected at Sign stage with BlockingDetectionFound (4001) - Submission ID 1152921505700974059
Hello Microsoft Hardware team and community, Our driver submission has been rejected at the Sign stage of the Hardware Dashboard pipeline with a non-retryable "BlockingDetectionFound" error. I am unable to file a formal support incident due to…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,569 questions
asked
2026-05-06T07:37:55.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 79%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
orangelabs
0
Reputation points
answered
2026-05-06T07:38:26.9733333+00:00
AI answer
1 answer
Problemi con authenticator
Ho per errore cancellato i codici per avere i codici OTP e ora non riesco più a visualizzare niente nella schermata e non posso accedere
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,458 questions
asked
2026-05-06T07:29:26.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 93%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Giulia Bertolin
0
Reputation points
answered
2026-05-06T07:29:41.2+00:00
AI answer
1 answer
Request for Assistance Retrieving Microsoft Office Specialist Certifications
I have multiple certifications I was not made aware of in high school. Is there anyway way for me to retrieve them?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,880 questions
asked
2026-05-06T07:03:33.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 57.00000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Brisa cervantes
0
Reputation points
edited the question
2026-05-06T07:06:35.9633333+00:00
JuliaMarvin
22,790
Reputation points
Volunteer Moderator
1 answer
Problem with the Authenicator app
I need help with the Authenicator application. I'm logged in on my old phone but it's broken and I don't have access to it. The problem occurs when I want to log in to a new one. They inform me that I should confirm the displayed code on another device…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,458 questions
asked
2026-05-06T06:54:04.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 43%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Aurelia Jankowska
0
Reputation points
answered
2026-05-06T06:54:22.7133333+00:00
AI answer
1 answer
One Entra ID user is asked by Entra to add a phone number for authentication despite the method being disabled in our tenant
We have disabled the "SMS" and "Voice call" authentication methods in our Entra ID tenant and require all users to use Microsoft Authenticator as their second authentication factor. Now one of our users reports, after having his…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,212 questions
asked
2026-04-22T14:56:31.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 33%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tilman Schmidt
270
Reputation points
commented
2026-05-06T05:17:41.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI
13,900
Reputation points Microsoft External Staff
Moderator
1 answer
Windows Defender Blocks apps built by Visual Studio
The title is pretty explanatory. The issue started 2-3 days ago and its on-off since then. I've added exclusions. They work for a while then it starts again. I've even turned off real-time protection, that worked for half a day. At the moment, with…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
760 questions
asked
2026-04-16T08:01:52.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 27%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Akos Nadas
1
Reputation point
commented
2026-05-06T04:22:55.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 43%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
mayonnaiseKiwi
0
Reputation points
1 answer
I don't know the meanings of the directional signs.
I’m having trouble understanding the meanings of directional signs.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,880 questions
asked
2026-05-05T15:20:38.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 37%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
نسرين عبدالله آل شطفان
0
Reputation points
edited the question
2026-05-06T02:10:00.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
1 answer
How to sign into a Authenticator on my app without a way to get a code.
I got a new phone and need to sign into the emails in my Authenticator app in my new phone but when I try to sign in it asks for a code. How am I supposed to get a code when I’m signing into the app that gives me the code.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,458 questions
asked
2026-05-06T02:00:24.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 3%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Aiden Jones
0
Reputation points
answered
2026-05-06T02:00:38.4066667+00:00
AI answer
1 answer
Troubleshooting account access via Microsoft Authenticator app
Hi, I have a Microsoft 365 account that I'm trying to log into, but due to updates on my iPhone, I'm not able to access via Microsoft Authenticator app. I need help ASAP!
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,458 questions
asked
2026-05-06T01:49:03.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 20%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Michael Huynh
0
Reputation points
answered
2026-05-06T01:49:17.4033333+00:00
AI answer
1 answer
I got hacked a while back and only just recently got the time to try and get any possible help
So around February someone hacked my laptop and got my accounts. I managed to save all but my Microsoft one and since it was my primary account I cant get into it anymore. Everything was changed from the email, passwords, pin, and phone number. Since all…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,548 questions
asked
2026-05-06T01:29:04.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 24%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Aaron Woodall-Darke
0
Reputation points
answered
2026-05-06T01:29:19.81+00:00
AI answer
1 answer
Hardware program is deactivated
My Partner Center account is verified, but Hardware program is deactivated and no workspace is available. I cannot create any support request. This is blocking driver submission.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,569 questions
asked
2026-05-06T00:38:27.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 43%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
bsko
10
Reputation points
answered
2026-05-06T00:38:40.31+00:00
AI answer
1 answer
Issue propagating MFA context (AMR/ACR) in Azure AD B2C custom policies with multiple federated IdPs - Salesforce
We are implementing Azure AD B2C custom policies with two federated custom Identity Providers. After authentication, we need to ensure MFA context is correctly represented in the token issued by B2C and consumed by Salesforce. We want to ensure that…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,081 questions
asked
2026-04-28T19:38:48.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 5%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Patnala, Ramesh (Consultant)
0
Reputation points
commented
2026-05-05T23:46:18.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu
33,820
Reputation points Microsoft External Staff
Moderator
1 answer
False or at risk advertising
How many of the Microsoft member feel they are livening in the 1800 ‘s regardindine the film flam weight loss ads on Microsoft game solitaire etc. I can see the guy in the covered wagon. Not only is the irresponsible for Microsoft promote the jello…
Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
441 questions
asked
2026-05-05T03:42:31.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 6%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Catherine McDonough
0
Reputation points
commented
2026-05-05T23:08:56.1733333+00:00
Ichigo Kurosaki
5
Reputation points
1 answer
unable to see one of azure subscription associated with my hotmail account and default directory
unable to see one of azure subscription associated with my hotmail account and default directory. Now when I login to the azure portal using my hotmail it shows different default directory with different azure subscription. It was working fine few week…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,458 questions
asked
2026-05-05T22:31:21.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 45%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Ananta Jena
0
Reputation points
answered
2026-05-05T22:31:39.7433333+00:00
AI answer