Same thing here. Only about 10 percent of the users are seeing this error. Approx 60 users. This has been going for about 6 months.
All are AD systems.
AZURE AD sync is active and syncing properly
Mix of Windows 10 and Windows 11 devices. All users have Office 2019.
Currently only getting reports from users on Windows 10 but that could be a coincidence.
Anyone getting this on Windows 11?
I usually tell the user to reboot and report back if it happens again. I never hear back. It's pretty random. I think it happens if the user has a brief connection issue such as a couple dropped packets. Hoping it's something easy to fix such as upgrading from Windows 10 to Windows 11.