Managing personal Outlook.com account settings, security, and privacy
Hello,
Check your email forwarding Rules:
Open a private browsing window and paste the link below.
https://outlook.live.com/mail/0/options/mail/forwarding
If 'Email forwarding is enabled,' turn off the enable forwarding toggle.
Then, go to Mail > Rules.
If you see any hidden rules you didn't create, delete them.
In addition to these Outlook email settings, it is important to improve your account security by setting a Strong password and enabling two-factor authentication.
To do that, sign in to the Security Settings Page with your Microsoft account.
- Expand the password section and click View Activity.
- See if there are an unusual activity in your account
- Then, reset your Microsoft account Password. Go back to the Security settings page and
- Turn on two-step verification.
If 2FA is turned ON, you will have to Verify Your Identity using two methods. So, ensure you have at least three methods of verification to prove your identity.
And, on the same security settings page of your Microsoft account, scroll down until you find the 'Sign out everywhere' option.
Microsoft will sign you out of all trusted devices within 24 hours.
After 24 hours, sign out and sign in to your Microsoft account with your new Password on Outlook on the web. It is recommended to clear your browsing history, cache and cookies as well.
Let me know if you still need more help.