Verification code NOT being sent to my secondary Email?

Jimiwith2eyes C-S 0 Reputation points
2026-09-26T08:02:18.05+00:00

I need you to send me the code I can't do anything with my account & fear you'll block me without the CODE it's NOT being sent to my Gmail as requested I don't know why? I get emails from Google there Youtube there but NOT for my Outlook of Hotmail which the Gmail is linked? I can't use anther Email because I get the same thing everytime code has been sent to my Gmail!!!! but it's NOT being sent this has ruined a whole Day 8 hours of frustrations I can't find anyway to contact Microsoft NZ the phone number is a recording telling to use a service that doesn't exist???? Please HELP ME I'm old & sick this doing me in,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,Gmail

Microsoft Security | Microsoft Authenticator

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  1. Aaron Mathias 5 Reputation points
    2026-09-29T05:46:03.9266667+00:00

    Note : I am not a Microsoft employee and the responses are based on experiences and best effort.

    You are correct that I am trying to HELP you.

    You are correct that you need a CODE (for now). After that, you will be able to provision things with a key. A FIDO2 key (to be precise)

    You are not correct about needing a MOBILE DEVICE.

    However, I hear you when you say that you give up because there is no point in offering you HELP if you are not going to use it.
    As for your banks, etc. I have no idea about that as I don't live in your country, your hemishphere or your part of the world.

    I suppose I will offer one last peice of HELP in that you are going to have to figure out a way to use atleast a couple of forms of MFA (Multi Factor Authentication) because otherwise, you will lose access to your Gmail and Youtube as well.
    Everything will eventually sit behind MFA. Either that will be verifying the (relatively) new ways via different means, or the old ways of having a lot of paperwork and standing in several queues for several hours across different cities.

    Unlike you, I did not wait to get old to give up. I gave up before I reached 20, but things still had to get done and I couldn't go to all the places to get it done, so I gave up on giving up and learned to start doing it all myself. Weirdly enough that ended me in IT which I find I enjoy even though I never wanted to be in IT.

    So if you want to recover your Microsoft Account hat you setup 25 years ago, the steps have been mentioned earlier. If you are choosing to let it go, then that is your choice.

    I am choosing that this is my last answer to your query.

    If this works for you, please Mark is as an Answer/Resolved, so that it can aid others as well

    If some part has worked, please add additional notes, so that I(Community) can provide additional support based on additional information.

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