Cant verify my account

Miguel Sánchez del Villar 20 Reputation points
2026-09-21T08:31:44.8+00:00

My microsoft account was hacked but i could recover it, now when i try to verify my account the hacker's email shows up, i have already eliminated it from my account and put my email as the main one. (PII Removed).

Windows for home | Windows 11 | Accounts, profiles, and login
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DaveM121 936.3K Reputation points Independent Advisor
2026-09-21T09:06:12.94+00:00

Your screenshot indicates your account is still hacked, that I wish I had better news for you, this forum is just a user to user forum, for security purposes, no-one here has any account access, when a Microsoft account is hacked, if the hackers change the associated data like the Email, then that account is usually no longer recoverable, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

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