To check and improve confidence that a Windows home PC has not been hacked:
- Run a deep malware scan Open Windows Security > Virus & threat protection > Scan options > select Microsoft Defender Offline scan. This restarts the PC and runs a deeper scan that can detect threats that may hide from normal scans.
- Make sure protection features are on Confirm that Windows Security is enabled. Also make sure Tamper Protection is turned on so unauthorized apps cannot change security settings.
- Install all updates Keep Windows fully updated with the latest patches through Windows Update. Security updates help close vulnerabilities that malware can use.
- Check browser safety protections If using Microsoft Edge, make sure SmartScreen is turned on. Be cautious with downloads and with apps that Windows SmartScreen warns are unrecognized.
- Review recent risky activity If suspicious links, attachments, pop-ups, or downloads were opened recently, treat that as a higher-risk sign. Avoid opening unexpected attachments or links, and only install reputable apps from reputable providers.
- Use only one active anti-malware product Running multiple anti-malware apps at the same time can make the system slow or unstable. If another antivirus product is installed, Microsoft Defender may turn itself off.
- If a scammer or unknown person had remote access Disconnect the PC from the internet immediately, back up personal files, and perform Reset this PC with the option that deletes everything. This is the strongest self-service step because remote access could have allowed software changes or installed remote-control tools. This is destructive and removes apps, settings, and local data that are not backed up.
- After a suspected compromise Change important passwords from a different device if possible, especially for primary email and Microsoft account.
Good signs are: Windows Security is on, Tamper Protection is on, Windows is fully updated, and Microsoft Defender Offline finds nothing.