my whole microsoft got hacked and online forum keeps declining my requests

charlie crouch 0 Reputation points
2026-09-19T21:43:38.6966667+00:00

hey so my whole Microsoft got hacked and i lost full access and the online forums ai keeps declining my requests to regain access. if anyone can help please do i do not want to lose that account. when i try log in it sends a code to fi***@uberip.com** and i got no idea who this is

Outlook | Web | Outlook.com | Account management, security, and privacy
0 comments No comments

1 answer

Sort by: Most helpful
  1. AI answer

    2026-09-19T21:43:51.9566667+00:00

    Use the official recovery path immediately:

    1. Start with the sign-in helper. It asks for the account email or phone number and then either gives the correct self-help steps or offers the option to talk to an agent.
    2. If the PC used for that account may be compromised, run a full malware scan before changing the password:
      • Open Windows Security
      • Go to Virus and threat protection
      • Select Scan options > Full scan > Scan now
    3. If access is restored, change or reset the password right away and use a strong password.
    4. After recovery, check account settings that are commonly changed after a compromise:
      • Connected accounts
      • Forwarding
      • Automatic replies

    For the unknown verification destination shown during sign-in, if the listed verification email or phone options are not recognized and two-step verification was not turned on, use the Sign-in Helper tool.

    If two-step verification was turned on and none of the alternate verification methods are accessible, support cannot reset the account or change account details.

    Support agents also cannot send password reset links or access and change account details. If the automated recovery process is unsuccessful, there is no separate manual recovery path in the provided guidance.


    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.