How to cancel subscription

To cancel a Microsoft subscription:

1. Go to Subscriptions and sign in with the same Microsoft account that was used to buy the subscription.
2. Find the subscription and select Manage.
3. Select Cancel or Upgrade or Cancel.
4. Follow the prompts to complete the cancellation.

Important details:

• If Turn on recurring billing appears instead of Manage or Cancel, the subscription is already set to expire on the date shown, and no further charges will occur.
• If the subscription was purchased through Google Play, the Apple App Store, or a third-party retailer such as Amazon or Best Buy, cancellation must be done through that provider.
• If there is an overdue balance, cancellation is blocked until the amount owed is paid.
• Refund eligibility, if any, is determined during the cancellation flow.

If the cancel option is missing, verify that the signed-in account is the same personal Microsoft account used for the purchase.

• Cancel your Microsoft subscription
• Unable to cancel your Microsoft subscription
• Microsoft subscription refund policy