Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi there! Just to confirm, have you been charged already for the subscription? You can check it by logging in to your account at https://account.microsoft.com/billing/orders page.
If the order is showing, you should find your subscription on the Subscriptions tab on the same page and you can install it from there. If the first transaction was only a temporary authorization and the order ultimately failed, your bank may automatically release the authorization after a few business days. You can also try a different payment method when processing the payment and if all else fails, you can try using a different payment method instead such as a PayPal.