Microsoft 365 FamilyYearly Billing for PC, Mac, iOS and Android. Quantity: 1

Bhartendu Vimal 0 Reputation points
2026-09-18T10:40:05.27+00:00

I(Bhartendu Vimal) have booked through my account ******@gmail.com and already checked out for the product Microsoft 365 FamilyYearly Billing for PC, Mac, iOS and Android. Quantity: 1, and paid ₹ 8,199.00 through credit card. I received a message that I would be notified by email. I received the email and proceeded to check out again through the same card (it was already validated), but then a message came again to wait. There seems to be a problem with Microsoft, but nothing happened. At checkout, can we do the same again?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. Ben4724 4,480 Reputation points Independent Advisor
    2026-09-18T11:19:31.5433333+00:00

    Hi there! Just to confirm, have you been charged already for the subscription? You can check it by logging in to your account at https://account.microsoft.com/billing/orders page.

    If the order is showing, you should find your subscription on the Subscriptions tab on the same page and you can install it from there. If the first transaction was only a temporary authorization and the order ultimately failed, your bank may automatically release the authorization after a few business days. You can also try a different payment method when processing the payment and if all else fails, you can try using a different payment method instead such as a PayPal.

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