How do i recover my account from this issue (account recovery has been blocked)

As the message from Microsoft says, your account has been blocked because it was being used for activity contrary to Microsoft's rules.

You probably didn't use your account for activity contrary to Microsoft's rules, at least not intentionally. It's possible that someone successfully attacked your account and was using it for illegal activity in your name.

The solution is to create a new account.

For your privacy and security, I have covered the personal information included in your post. Please avoid sharing any personal or sensitive information publicly, such as serial numbers, order details, email addresses, phone numbers, or case-related information.

Hi Sabouh Aralow,

I understand how concerning it can be to see your account recovery blocked, especially when you are trying to regain access.

The message in your screenshot indicates that Microsoft detected unusual activity and temporarily prevented the recovery process. Since the recovery form itself is being blocked, please start with the Microsoft Sign-in Helper. Enter the affected email address and follow the recovery option provided for that specific account.

Could you also let me know:

• Did this message appear while using the Sign-in Helper, the account recovery form, or while signing in directly to Outlook.com?
• Do you still have access to any phone number, alternate email address, or Microsoft Authenticator method connected to the account?

If a verification option appears during sign-in, complete it using a security method you still recognize. If the Sign-in Helper cannot provide a usable recovery option, you can contact Microsoft Support using another accessible Microsoft account and explain that the recovery process is being blocked due to unusual activity. If the automated Support Assistant appears, type: I need to speak with a live support agent about the available recovery options. Then select Contact Support or Chat with a support agent if that option is offered.

Please note that this is a user-to-user support forum, so community members cannot unlock the account or change its security information. Thank you so much for your understanding. 

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