My account was hacked and now microsoft doesnt recognize my other email adress and I have no way to contact anyone for help!

Steve M 0 Reputation points
2026-09-18T05:05:50.31+00:00

My account was hacked and now microsoft doesnt recognize my other email adress and I have no way to contact anyone for help!

This is a serious issue! I need help like an actual human to talk to.

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Jonathan Deives 81,630 Reputation points Independent Advisor
    2026-09-18T05:44:39.6966667+00:00

    This is a public forum for users to exchange information. For security reasons, no one here can access or verify account information.

    When a Microsoft account is hacked and the associated information is changed, such as the email address, recovering the account may no longer be possible. Please try following the recovery process provided by Microsoft in the link below:
    https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    If this process also does not work, unfortunately, the account cannot be recovered.

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