Account Status what is in this subscription

Linda Myers 0

Can I chat with someone online about my account? What is included in this subscription?

John Jefferson Doyon 88,630 Reputation points Independent Advisor

2026-09-17T19:15:11.75+00:00
Hi, @Linda Myers

To help check what is included:

What exact subscription name do you see under your Microsoft account Services page, such as Microsoft 365 Basic, Personal, Family, or Premium?

Was this purchased directly from Microsoft or through Apple/Google?

Any additional info about the issue you can provide will be helpful in diagnosing and resolving the issue.

Thanks!

1 answer

AI answer

2026-09-17T18:41:19.8+00:00
Yes. For Microsoft 365 subscriptions for home, chat support is available.

To check account status and manage the subscription:

Go to the Services & subscriptions page.

Sign in with the Microsoft account associated with the subscription.

Select Manage.

If the subscription was purchased through Microsoft, management options appear there.

If it was purchased through a third-party retailer, the page redirects to that retailer’s site.

What is included with a Microsoft 365 subscription:

Premium versions of Word, Excel, and PowerPoint

1 TB of OneDrive cloud storage

Advanced security protection in OneDrive and Outlook

Support by chat or phone at no extra cost during the subscription term

The Microsoft account dashboard can also be used to view subscriptions and billing options, including Services & subscriptions.

Changes to Microsoft 365 email features and storage

What products are included in Microsoft 365?

What is a Microsoft account?

Manage my Microsoft 365 subscription
AI-generated content may be incorrect. Read our transparency notes for more information.
Was this answer helpful?

Your answer