Need to cancel one of the two accounts the Church is paying for.

Crystal Jordan 0 Reputation points
2026-09-17T18:36:17.2566667+00:00

Hello Microsoft! My name is Crystal Jordan and I really need to speak with a Representative in reference to the Church Westminster Presbyterian Church paying for two Microsoft account and we really need to discontinue one of the account as soon as possible. My number at the Church is 609-489-5353 and operation hour are Tuesday, Wed, thur, Friday 9:30-2:00 EST. My email is as follow ******@wpctrenton.org. Thank you for consideration into this matter.

Microsoft 365 and Office | Other
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  1. Brian Tillman 27,120 Reputation points Independent Advisor
    2026-09-17T19:29:20.2933333+00:00

    Hi. I'm Brian and I'll try to help.

    These forums are user-to-user. We're users here trying to help each other. No one here has access to Microsoft's servers nor can we access any accounts other than our own.

    If you have two accounts, then log into https://account.microsoft.com/services using the one you no longer want to use for a subscription and cancel the subscription.

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