Miscellaneous topics that do not fit into specific categories.
Hi. I'm Brian and I'll try to help.
These forums are user-to-user. We're users here trying to help each other. No one here has access to Microsoft's servers nor can we access any accounts other than our own.
If you have two accounts, then log into https://account.microsoft.com/services using the one you no longer want to use for a subscription and cancel the subscription.