Missing rules in my outlook

Rules are available in Outlook, but where they appear depends on the Outlook version and the type of account.

• In new Outlook, rules are managed from Settings > Mail > Rules.
• In Outlook on the web and Outlook.com, rules are also under Settings > Mail > Rules.
• In classic Outlook, rules are under File > Manage Rules and Alerts.

Important limits:

• New Outlook does not support client-side rules. If a rule was migrated from classic Outlook and was device-only, it may show as “This rule can't be edited or viewed” or may not be available there.
• New Outlook also does not support rules for third-party accounts such as Gmail, Yahoo, and iCloud. For those accounts, rules must be configured with that email provider.
• Some reports indicate rules are a feature of Microsoft email services such as Outlook.com and Exchange Online.

If rules are missing, use this check:

1. Check whether the app is new Outlook or classic Outlook. If the top menu includes File, it is classic Outlook.
2. If using new Outlook, open Settings > Mail > Rules.
3. If using classic Outlook, open File > Manage Rules and Alerts.
4. If the account is Gmail, Yahoo, or iCloud in new Outlook, create filters/rules in that provider instead.
5. If the rules were created in another Outlook experience, try checking Outlook on the web under Settings > Mail > Rules.

If the goal is to move messages from certain senders into folders, that is supported where rules are available.

References:

• Manage email messages by using rules in Outlook
• Edit or fix a broken rule in Outlook
• How can I access rules created in a different version of Outlook - Microsoft Q&A
• No option for Rules in New Outlook - Microsoft Q&A