Scanner on Printer HP 9015 stopped working after last Microsoft Update

Marion Getzes 0 Reputation points
2026-09-17T01:32:05.0166667+00:00

Scanner on Printer HP 9015 stopped working after last Microsoft Update

Can I delete Microsoft driver and reinstall HP driver

Windows for home | Windows 11 | Devices and drivers
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  1. EmilyS726 266.8K Reputation points Independent Advisor
    2026-09-17T02:09:16.46+00:00

    Yes, you definitely want to remove the Microsoft scanner driver and install the HP driver. I am quite sure that's why it is not working.

    If the manufacturers don't publish their drivers to be included in Microsoft's Windows updates, Windows update can end up giving you a generic driver vs. the OEM version of driver, and issue can happen.

    This would be the driver you need https://support.hp.com/lv-en/drivers/swdetails/hp-officejet-pro-9010-all-in-one-printer-series/model/24208582/swItemId/mp-366488-1

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