Jlabs Jbuds Open headset connected Via Bluetooth delay with teams notifications

Nick 0 Reputation points
2026-09-16T22:10:35.7166667+00:00

I recently changed over to this headset and i have experienced this issue in the past with the jabra headset and was hoping that changing the headset would fix this issue but it didn't.  I am connected via bluetooth on windows 11 and have used AI to troubleshoot this and have done a few things already.Repaired the device, Set it to movie mode in the app( didn't change anything), Turned the setting off to save power on this device, among other things. I feel like this is a windows connection situation as the dialpad app i use for my support job works fine but there is the delay in the beginning, so it is not localized to just the teams app having the issue. Also the testing in dialpad says it is connected fine. I have the app access to the device in the windows setting. So i am kindof at the end of my knowledge of this. Can someone help me with removing this delay. I am not concerned about saving power as i am at home and have a remote job.

Windows for home | Windows 11 | Devices and drivers
0 comments

2 answers

Sort by: Oldest
Most helpful Newest Oldest

  1. AI answer

    2026-09-16T22:10:55.3+00:00

    Since re-pairing the headset and disabling power saving were already tried, the next Windows 11 checks should focus on Bluetooth audio routing, driver state, and the Bluetooth service.

    1. Confirm the headset is the active output device
      • Select the Sound icon on the taskbar.
      • Make sure the JLab headset is selected as the audio output.
      • Also go to Start > Settings > System > Sound and confirm the headset is selected under Output.
    2. Change the Bluetooth audio format
      • Go to Start > Settings > Bluetooth & devices > Devices.
      • Select the headset, then select Advanced sound properties.
      • Under Output settings, set Format to 2 channels, 16 bit, 48000 Hz (DVD Quality).
      • Test Teams notifications again.
    3. Turn Bluetooth off and back on
      • Go to Start > Settings > Bluetooth & devices.
      • Turn Bluetooth off, wait 10 seconds, then turn it back on.
      • Reconnect the headset and test.
    4. Update the Bluetooth driver
      • Select Start and open Device Manager.
      • Expand Bluetooth.
      • Right-click the Bluetooth adapter and select Update driver > Search automatically for updated driver software.
      • Restart the PC if prompted.
      • If Windows does not find a newer driver, download the latest Bluetooth driver from the PC manufacturer and install it.
    5. Run the Bluetooth troubleshooter
      • Go to Start > Settings > System > Troubleshoot > Other troubleshooters.
      • Next to Bluetooth, select Run.
    6. Restart the Bluetooth Support Service
      • Press Windows key + R, type services.msc, and select OK.
      • Find Bluetooth Support Service.
      • Right-click it and select Restart.
    7. Check for Windows updates
      • Go to Start > Settings > Windows Update.
      • Select Check for updates and install any available updates.
    8. Check for Bluetooth interference and device behavior
      • Make sure the headset is in range.
      • If any USB 3.0 devices are connected nearby, test with them disconnected temporarily, because unshielded USB devices can interfere with Bluetooth.
    9. If the issue continues across Teams and Dialpad
      • That points more to Windows Bluetooth behavior than to a single app.
      • Microsoft’s Teams device guidance notes that Bluetooth performance can be affected by the PC’s Bluetooth radio, and recommends installing the latest firmware updates for both the peripheral and the Bluetooth radio.
      • In some cases, a USB dongle can be more stable than native Bluetooth, especially with older or heavily used Bluetooth radios.

    If the headset connects but audio quality or startup audio remains poor, also verify that the headset supports A2DP, which is the protocol used for higher-quality audio streaming.

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

    1 person found this answer helpful.
  2. Hendrix-V 19,390 Reputation points Microsoft External Staff Moderator
    2026-09-17T03:45:29.72+00:00

    Hi Nick,

    Since you've already tested with both a Jabra headset and your JLab JBuds Open and the delay appears in both Teams and Dialpad, that does suggest the behavior may be related to how Windows is handling the Bluetooth audio connection rather than a specific headset or application.

    Here are some additional checks that you can try at this point:

    1, Test with a USB Bluetooth adapter

    • If your PC has built-in Bluetooth, connect a USB Bluetooth dongle and pair the headset through it.
    • This can help determine whether the issue is related to the PC's Bluetooth radio or driver stack.

    2, Check headset and Bluetooth firmware

    • Install any available firmware updates for the JLab headset.
    • Also check your PC manufacturer's support site for Bluetooth chipset updates that may be newer than those offered through Windows Update.

    If possible, test whether the delay only occurs after the headset has been idle for a period of time. Some Bluetooth devices enter a low-power audio state and may take a moment to resume audio playback when a notification arrives.

    Because the same behavior occurs across multiple communication apps and with different headsets, focusing on the Bluetooth adapter, firmware, and connection path may provide more insight than app-specific troubleshooting.

    I hope this helps point you in the right direction. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Was this answer helpful?

    1 person found this answer helpful.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.