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I was trying to upgrade my Microsoft 365 and something happen with the Microsoft site which charged me double 140$ twice and I have not yet received any link to download or upgrade the Micro 365 neither a refund has been made
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I want a refund and I want the link to upgrade
Hello,
This is a public forum, so for your privacy and security, we can’t help with billing issues here. Also, no one in this forum has access to your account or payment information.
To get help, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Microsoft 365" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue.
You can reference this detail step by step instruction with screenshots I posted in this thread: https://learn.microsoft.com/en-us/answers/c/2714817